Can't Add My ZSE43 Tilt | Shock XS Sensor to SmartThings
Having trouble including your ZSE43? Excluding the device may help. Even if your Tilt|Shock XS Sensor was never successfully added to SmartThings, exclusion acts as a soft reset. It can help with a variety of configuration and inclusion issues. 800 series only: Exclusion before inclusion applies to the 700 seri…
Can't Add My ZAC38 Range Extender to Home Assistant
Inclusion issues? You may need to exclude the ZAC38 first. A device doesn't need to be included first to be excluded - and it'll help resolve any configuration or connectivity issues. 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclu…
Can't Add My ZEN52 Double Relay to Hubitat
The ZEN52 Double Relay is fully supported by Hubitat so it will work with the hub out of the box! Ensure the platform is on version 2.2.9 or higher. To help with the ZEN52 Double Relay configuration, try the exclusion process first. This can be done even if it was never connected to the hub, as it acts as a soft re…
Can't Add My ZEN74 Toggle Dimmer to My Z-Wave System
Exclude the dimmer to include it! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been in…
Can't Add My ZEN52 Double Relay to Home Assistant
If you are having issues including your ZEN52 Double Relay to Home Assistant, start by excluding the device. The relay can be excluded from Home Assistant even if it has never been successfully included. Exclusion acts as a soft reset to resolve any issues with configuration. Important Note : A steady, blinking gree…
Can't Add My ZEN73 On/Off Toggle Switch to My Z-Wave System
Let's start by excluding the switch from your system. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before …
Can't Add My ZSE43 Tilt | Shock XS Sensor to My Z-Wave System
Having an issue including your ZSE43 Tilt | Shock XS Sensor? Let's begin by excluding the unit. Exclusion can also be referred to as "unpairing," "disconnecting," or "removing" a device. It's a type of reset that can assist with a variety of configuration or connectivity issues, so always start here. 800 series o…
Can't Add My ZEN51 Dry Contact Relay to Home Assistant
If you are unable to include your ZEN51 Dry Contact Relay to Home Assistant, start by excluding the device. The relay can be excluded from Home Assistant even if it has never been successfully included. Exclusion acts as a soft reset to help with any configuration issues. Important Note : A steady, blinking green is…
Can't Add My ZSE44 Temperature | Humidity XS Sensor to Hubitat
The ZSE44 XS Sensor is officially supported by Hubitat so it will work with the hub out of the box! (Ensure the platform is on version 2.2.9 or higher.) Even if the ZSE44 was never connected to the hub, begin by excluding the device. This acts as a soft reset to assist with ZSE44 Sensor configuration. 800 seri…
Can't Add My ZSE43 Tilt | Shock XS Sensor to Home Assistant
If you're having issues including your ZSE43 Tilt | Shock Sensor, the first step to try is exclusion. Your device can be excluded from Home Assistant even if it has never been successfully included. Exclusion acts as a soft reset to help with any configuration issues. 800 series only: Exclusion before inclusion ap…
