Can't Add My ZEN37 Wall Remote to My Z-Wave System
Inclusion troubles? You may need to try excluding it first! Exclusion is a process that removes the device from your hub controller, and can be done even if a device hasn't been added before. Here are the steps for excluding or removing the Wall Remote from your controller before you can pair it: * Bring the ZEN…
Can't Add My ZEN52 Double Relay to Hubitat
The ZEN52 Double Relay is fully supported by Hubitat so it will work with the hub out of the box! Ensure the platform is on version 2.2.9 or higher. To help with the ZEN52 Double Relay configuration, try the exclusion process first. This can be done even if it was never connected to the hub, as it acts as a soft res…
Can't Add My ZSE42 Water Leak XS Sensor to Hubitat
Having issues including the ZSE42 XS Sensor to Hubitat? Try excluding the sensor first. If you find you are unable to include the ZSE42 Sensor to Hubitat, please try the exclusion process first. This can be done even if it was never connected to the hub, as it acts as a soft reset. Please ensure the platform is runn…
Can't Add My ZEN55 Smoke & CO Detector Bridge to My Z-Wave System
Unable to include your ZEN55 Smoke & CO Detector Bridge? It may sound counter-intuitive, but the best and simplest resolution is a process called exclusion. Exclusion is another name for "unpairing," "disconnecting," or "removing" a device. This simple process acts as a soft Z-Wave reset that can assist with various…
Can't Add My ZEN37 Wall Remote to SmartThings
Trouble including your ZEN37 Wall Remote to SmartThings? First, make sure you have the Edge driver installed, then give the exclusion process a try! It works even for devices that have never been included to the hub before. Exclusion simply acts as a soft reset to help prepare the device to connect to the network.…
Can't Add My ZEN14 Outdoor Double Plug to Hubitat
Having trouble including the ZEN14 Outdoor Double Plug to Hubitat? The first step to try is exclusion. Excluding the Double Plug from Hubitat can assist with any connectivity or configuration issues. This process can be completed even if it was never added to the hub’s network, and acts as a soft reset. Before begin…
Can't Add My ZEN74 Toggle Dimmer to Hubitat
Trouble getting the ZEN74 to pair? Try the exclusion process first! Excluding is a simple and effective process that acts as a soft reset to help with any inclusion and configuration issues. It can be done even if your ZEN74 was never successfully added to your Hubitat network. ZEN74 Exclusion Steps * Open Hubit…
Can't Add My ZEN55 Smoke & CO Detector Bridge to Hubitat
Having issues getting your ZEN55 Smoke & CO Detector Bridge included to Hubitat? Let's start by excluding the device first. Exclusion is a simple procedure that can be done even if the device has never been included to a hub. It is simply a soft Z-Wave reset for the device, and helps to resolve any connectivity or c…
Can't Add My ZSE44 Temperature | Humidity XS Sensor to Vera
Excluding your device may solve any issues with inclusion. The process of excluding the ZSE43 XS Sensor acts as a soft reset to help with any configuration or inclusion issues. 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude befor…
Can't Add My ZSE41 Open|Close XS Sensor to Hubitat
If you find you have an issue including the ZSE41 Sensor to Hubitat, please try the exclusion process first. This can be done even if it was never connected to the hub, as it acts as a soft reset. Please ensure the platform is running on version 2.2.9 or higher. ZSE41 Exclusion Steps * Open Hubitat in your Inte…
