Can't Add My ZEN21 On/Off Switch to Hubitat
Excluding your ZEN21 could be the solution to including it. This is product is discontinued and replaced with ZEN71. What does that mean? Even if your ZEN21 Switch was never added to your hub’s network, you’ll be able to perform the exclusion process. The app will confirm a successful exclusion of an “unknown” …
Can't Add My ZEN72 Dimmer to My Z-Wave System
Dimmer not pairing? Try excluding first! Exclusion will essentially reset the device and help with a variety of configuration issues. A device doesn't need to be included to your network to get excluded by your controller. However, please note that exclusion before inclusion applies to the 700 series and earlier chi…
Can't Add My Power Strip ZEN20 to Home Assistant
If you're having issues including your Power Strip to Home Assistant, exclusion is the first thing to try Exclusion is just a soft Z-Wave reset. A device doesn't need to be included first to be able to excluded. Exclusion Steps * In Home Assistant: open Settings > Devices and Services > Z-Wave JS > Configu…
Can't Add My ZEN26 On/Off Switch to Hubitat
Exclusion is a quick and easy process to perform in order to then include the ZEN26 to your hub. The process serves as a soft reset to fix any inclusion or configuration problems, and can be done even if the ZEN26 Switch was never connected to your hub’s network. You’ll want to make sure your Hubitat is also up-to-…
Can't Add My ZSE18 Motion Sensor to Hubitat
If you find the inclusion process isn’t working for your ZSE18, then it’s time to try excluding it. While it might seem like an odd step to take, the process acts as a soft reset to help with any inclusion or configuration problems. You’ll be able to do this even if the ZSE18 was never added to Hubitat. 800 series …
Can't Add My ZSE41 Open | Close XS Sensor to Home Assistant
If you're having trouble including your ZSE41 Open | Close Sensor to Home Assistant, begin by excluding the sensor. Your device can be excluded from Home Assistant even if it has never been successfully included. Exclusion acts as a soft reset to help with any configuration issues. 800 series only: Exclusion befor…
Can't Add My ZSE11 Q Sensor to My Z-Wave System
Excluding or removing the Q Sensor from your hub system can help with a variety of configuration issues. The process acts as a soft reset for the device and can be done even if the ZSE11 was never successfully included or a part of your Z-Wave network. 800 series only: Exclusion before inclusion applies to the 70…
Can't Add My ZEN17 Universal Relay to Hubitat
ZEN17 not pairing to Hubitat? Give exclusion a try! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before…
Can't Add My ZEN30 Double Switch to Wink
Exclusion is the first thing to try. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have bee…
Can't Add My ZEN76 S2 Switch to Hubitat
Get the ZEN76 paired to your hub in no time - but first, exclude it! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will n…
