Can't Add My ZSE43 Tilt | Shock XS Sensor to Vera
Having trouble including your ZSE43 XS Sensor? Try excluding the device. This process acts as a soft reset to help with any configuration or inclusion issues. Here are the steps for excluding the ZSE43: * Tap the green Retry button in the bottom right corner of the app - this will put Vera into exclusion mod…
Can't Add My ZEN06 Smart Plug to Home Assistant
This is product is discontinued and replaced with ZEN04 . What does that mean? Having issues including the ZEN06 to Home Assistant? Try exclusion, which acts as a soft reset for the device. You can exclude a device from Home Assistant even if it has never successfully been included. Here's how to do it: * In …
Can't Add My ZEN14 Outdoor Double Plug to Home Assistant
Unable to include the ZEN14 Outdoor Double Plug to Home Assistant? Try the exclusion process first! Don't worry if the device has never been included! Exclusion can be done even if a device is not included, and it acts as a soft reset that helps with any configuration or connectivity issues. 800 series only: Excl…
Can't Add My ZAC38 Range Extender to Home Assistant
Inclusion issues? You may need to exclude the ZAC38 first. A device doesn't need to be included first to be excluded - and it'll help resolve any configuration or connectivity issues. Here's how to do it: * In Home Assistant: open Settings > Devices and Services > Z-Wave JS > Configure * Click on Remov…
Can't Add My ZEN05 Outdoor Smart Plug to Hubitat
Exclude to include? You would be surprised what might work to connect your ZEN05 Outdoor Smart Plug to your hub. Exclusion is another name for a soft reset, which helps to fix various connectivity and configuration issues. It can even be done if the device has never paired successfully to any hub. Once Hubitat confi…
Can't Add My ZSE42 Open | Close XS Sensor to Vera
Having trouble including the ZSE42 to Vera? Start by excluding the sensor from your Vera hub. Exclusion acts as a soft reset to help with any set-up issues. Follow the steps below to exclude the ZSE42 Water Leak XS Sensor: * Tap the green Retry button in the bottom right corner of the app - this will put Ver…
Can't Add My ZEN05 Outdoor Smart Plug to My Z-Wave System
Having issues including the ZEN05? Start with exclusion, also known as removing or unpairing. Different systems have different terms for the same action, so it never hurts to clarify! Exclusion acts as a soft reset for the device and can even be done if the plug has never successfully been included. It can assist wi…
Can't Add My ZAC38 Range Extender to Hubitat
Can't include the ZAC38 Range Extender to Hubitat? Exclusion is the best place to start! Excluding the Range Extender from Hubitat may help with any connection or configuration issues. It can be done at any time, even if the device has never been added to the hub’s network. Before going through the removal process, …
Can't Add My ZSE44 Temperature | Humidity XS Sensor to My Z-Wave System
Having trouble including your ZSE44 Temperature | Humidity XS Sensor? Try exclusion! "Unpairing," "disconnecting," or "removing" a device are all terms for exclusion. This is a type of soft reset that can assist with a variety of configuration or connectivity issues. The ZSE44 doesn't need to be included in your sys…
Can't Add My ZEN14 Outdoor Double Plug to My Z-Wave System
Are you experiencing issues including the ZEN14? Start by excluding the device! Exclusion acts as a soft reset for the device and can even be done if the plug has never successfully been included. It helps with everything from connectivity to configuration issues. 800 series only: Exclusion before inclusion appli…
