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Can't Add the ZSE11 Q Sensor to Home Assistant
ZSE11 sensor having trouble pairing with Home Assistant? Try exclusion! Exclusion acts as a soft Z-Wave reset that can be done even if a device hasn't been included to your Z-Wave network before. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. Exc…
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Can't Add My ZEN24 Dimmer to My Z-Wave System
This is product is discontinued and replaced with the ZEN74 . What does that mean? Exclude the dimmer to include it! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. Here's how to do it: 1. Bring your Z-Wave hub as close to the switch as possibl…
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Can't Add My ZEN27 Dimmer to Vera
Exclusion should be your first move for all configuration issues. You can exclude a Z-Wave device even if it was never properly included. First, let's try including the dimmer to Vera once more. Here's how to do it: 1. Select the Devices tab in your Vera app. Then click on the gray " + Add Device " button 2. Ch…
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Can't Add the ZEN16 MultiRelay to Home Assistant
If you're having issues including your MultiRelay to Home Assistant, exclusion is the first thing to try. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. Exclusion Steps * In Home Assistant: open Settings > Devices and Services > Z-Wave > …
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Can't Add the ZEN73 Toggle Switch to Home Assistant
If your ZEN73 won't add to Home Assistant, then you need to try exclusion next. Exclusion acts as a soft reset to help with any inclusion and configuration issues and can be performed even if the ZEN73 Switch hasn't been included to Home Assistant. Exclusion Steps * In Home Assistant: open Settings > Devices a…
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Can't Add My ZEN26 On/Off Switch to Wink
Let's try resetting your switch by excluding it from the network. You can still exclude the switch even if it was never added to Wink successfully: 1. Click on Hubs 2. Click on Settings (the three dots in the upper right corner) 3. Click on your hub (most likely named Wink Hub) 5. Scroll down to Settings an…
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Can't Add My ZEN23 On/Off Switch to Wink
This is product is discontinued and replaced with the ZEN73 . What does that mean? Exclusion is the first thing to try if you're unable to include your switch to Wink. Exclusion is just like a reset, so even if your switch was never added to Wink successfully you'll still be able to exclude the unit: 1. Click on…
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Can't Add My ZSE19 Multisiren to Vera
This is product is discontinued and has been replaced by the ZSE50 Siren & Chime : What does that mean? Documentation for the new ZSE50 Siren & Chime can be found here: ZSE50 Knowledge Base Let's try excluding the device before trying to include it. That's right! Exclusion is just a type of reset; we find it …
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Can't Add My ZEN20 Power Strip to Wink
Inclusion issues are super common with Z-Wave devices. Here's the first thing to try if you can't pair your ZEN20 Power Strip with Wink: It sounds counter-intuitive, but even if your ZEN20 Power Strip was never successfully paired with Wink, you can still exclude the device. Exclusion acts as a reset and can solve a…
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Can't Add My ZEN76 S2 Switch to SmartThings
Can't add the ZEN76 S2 Switch to SmartThings? Don't panic - just exclude! If you're seeing inclusion issues with your ZEN76 switch, we recommend excluding it from the network first before giving inclusion another try. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be abl…
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