Is your ZEN53 showing offline in Home Assistant and is unresponsive to commands from the hub? Start by trying to heal the network. Large furniture, thick walls, metal elements and certain types of glass can shorten range. The exact range is determined by the specific structure of your home and the strength of your m…
If you're having trouble adding the ZEN35 Scene Dimmer to your Home Assistant network then you should try excluding it first! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. Exclusion Steps * In Home Assistant: open Settings > Devices and Ser…
If the ZAC36 is included to Home Assistant but is unresponsive to commands, you may need to try healing the network. Large furniture, thick walls, or metal elements can cause interference and shorten the range. Z-Wave range is determined by the structure of your home and the strength of your mesh network. Rebuild R…
Can you control the ZEN05 Outdoor Smart Plug manually, but find it is not responding to Z-Wave commands? Try the troubleshooting steps below to resolve the issue! While the ZEN05 Outdoor Plug is a Z-Wave Plus device that has range of up to 300 feet (line of sight); interferences like stone, metal, and thick walls ca…
Is your ZEN54 0-10V Dimmer successfully included but showing offline in Home Assistant? Is it unresponsive to commands from the hub? Try a network heal! The exact range for any Z-Wave device is determined by the specific structure of your home and the strength of your mesh network. Large furniture, thick walls, meta…
If you are having difficulty including your ZEN53 DC Motor Controller to Home Assistant, the best place to start is exclusion! The device can be excluded from Home Assistant even if it has never been successfully included. Exclusion is a simple process that acts like a hub-based reset that helps with any configuratio…
The possibilities for customization are endless with the ZEN35 Scene Dimmer! With the JS integration of Home Assistant, you should have access to all of its advanced settings once you've included the Scene Dimmer. If you aren't on the JS integration yet, Home Assistant currently recommends handling Z-Wave devices th…
The ZEN05 Outdoor Smart Plug is fully integrated with the new JS Z-Wave integration of Home Assistant, so you will have access to all of the advanced settings and features out of the box. If you aren't on the JS integration yet, Home Assistant currently recommends handling Z-Wave devices through the JS integration …
This is product is discontinued and replaced with ZEN04 . What does that mean? Do you have manual control of the ZEN06, but you're unable to control it via Home Assistant? Try the steps below: Interferences like large furniture, thick walls, and metal elements can shorten range. Ultimately, the range is determine…
Customize the ZEN53 DC Motor Controller by utilizing the advanced settings! The ZEN53 will be fully integrated with the latest JS integration of Home Assistant , so you should have access to all of its advanced settings if you're running version 0.1.81 or higher. If you aren't on the JS integration yet, Home Assist…