My ZEN24 Dimmer Shows "Can't Detect Device" in Vera
This is product is discontinued and replaced with the ZEN74 . What does that mean? The "Can't Detect Device" error can point to an issue with connectivity, range, or configuration. Here's where to start: If the dimmer is wired up and working well manually, start with Update Neighbor Nodes. This is a useful feat…
How to Add Your ZEN24 Toggle Dimmer Switch to Hubitat
This is product is discontinued and replaced with the ZEN74 . What does that mean? The ZEN24 switch will quickly pair to your hub as it is officially integrated with Hubitat. For Hubitat C-7 hub users, your S2 security level for the ZEN24 should be S2 Unauthenticated. Make sure to select this when prompted so…
How to Add Your ZEN24 Dimmer to Home Assistant
This is product is discontinued and replaced with the ZEN74 . What does that mean? Before including the dimmer to your network, confirm that it works manually 100% of the time when controlled from the physical switch. Once you've determined that the dimmer works fine as a manual light switch, it's time to add it …
Lights Flicker with My ZEN74 Dimmer Switch
If your lights are flickering after installing the ZEN74 Toggle Dimmer, it could indicate a driver incompatibility between the bulb and dimmer. The executive element in ZEN74 Toggle Dimmers is TRIAC, a leading edge driver. If an LED bulb uses a trailing edge driver (or MOSFET), this may lead to flickering. The so…
Can't Add My ZEN24 Dimmer to Vera
This is product is discontinued and replaced with the ZEN74 . What does that mean? Exclusion is the first thing to try. You can exclude the dimmer even if it was never included since exclusion is a kind of reset. Start by trying to include the dimmer to Vera again. It should be added as a Generic Z-Wave device.…
My ZEN24 Dimmer is Unresponsive to My Z-Wave System
This is product is discontinued and replaced with the ZEN74 . What does that mean? If your dimmer works well manually but Z-Wave control isn't working, it may be a connectivity or range issue. Your Zooz dimmer is a Z-Wave Plus device that has range of 100 feet (line of sight). However, range can be shortened by i…
Can't Add My ZEN24 Dimmer to Wink
This is product is discontinued and replaced with the ZEN74 . What does that mean? Exclusion should be your first move. Exclusion is basically a reset, so even if your dimmer was never added to Wink successfully you'll still be able to exclude the unit: 1. Click on Hubs 2. Click on Settings (the three dots …
How to Add Your ZEN24 Dimmer to Wink
This is product is discontinued and replaced with the ZEN74 . What does that mean? You'll be able to control your ZEN24 dimmer remotely with Wink and add it to custom Robots. However, you won't have access to the dimmer's advanced settings - this is a limitation in Wink's interface. The same applies for other Z-W…
I've Wired Up My ZEN24 Dimmer Switch but There's No Manual Control
This is product is discontinued and replaced with the ZEN74 . What does that mean? First, check the air gap switch. This is the small switch underneath the toggle. It's an additional safety feature that cuts power to the dimmer when you're changing bulbs . When flipped to the right, power is disabled and this ma…
How to Add Your ZEN24 Dimmer to Vera
This is product is discontinued and replaced with the ZEN74 . What does that mean? If your dimmer works well when controlled manually, for both dimming and on/off control, now it's time to add it to your network: 1. Select the Devices tab in your Vera app. Then click on the gray " + Add Device " button 2. Choo…
