Can't Add My ZEN24 Dimmer to My Z-Wave System
This is product is discontinued and replaced with the ZEN74 . What does that mean? Exclude the dimmer to include it! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. Here's how to do it: 1. Bring your Z-Wave hub as close to the switch as possibl…
Lights Flicker with My ZEN24 Dimmer Switch
This is product is discontinued and replaced with the ZEN74 . What does that mean? Flickering lights? There may be a driver incompatibility between the bulb and dimmer. The executive element in ZEN24 Toggle Dimmers is TRIAC, a leading edge driver. If an LED bulb uses a trailing edge driver, this may lead to flick…
How to Add your ZEN24 Dimmer to your Z-Wave System
This is product is discontinued and replaced with the ZEN74 . What does that mean? After checking that your dimmer is working well manually, let's include it to your Z-Wave system: We call it "inclusion" but there are many words for it depending on the system you're using. Inclusion is just the process of adding …
My ZEN24 Dimmer Switch Shows Offline in SmartThings
This is product is discontinued and replaced with the ZEN74 . What does that mean? As long as your dimmer works fine manually, the Unavailable error usually indicates a range or connectivity issue. You'll need to perform a Network Repair to refresh your mesh network's connections: * Open your SmartThings ap…
How to Access Advanced Settings for My ZEN24 Dimmer Switch on SmartThings
This is product is discontinued and replaced with the ZEN74 . What does that mean? SmartThings has transitioned to the new lua platform ; consequently the groovy-based device handlers are no longer supported. Don't worry, we've created a new custom Edge driver for the ZEN24 Switch for the lua platform! Below are…
ZEN24 Toggle Dimmer Specs
This is product is discontinued and replaced with the ZEN74 . What does that mean? Here are the technical details for the Toggle Dimmer ZEN24 VER. 2.0: * Z-Wave Signal Frequency: 908.42 MHz * Power: 120 V, 60 Hz * Maximum Load: 500W Single-gang, 400W Double-gang, 300W Triple-gang Incandescent, 150W CFL or…
How to Add Your ZEN24 Dimmer Switch to SmartThings
This is product is discontinued and replaced with the ZEN74 . What does that mean? After verifying that the dimmer works well manually, it's time to connect it to your SmartThings network. You'll be able to control the dimmer remotely out of the box, however, to ensure correct configuration and to be able to acce…
ZEN24 Toggle Dimmer & Compatible Hubs
This is product is discontinued and replaced with the ZEN74 . What does that mean? Will the ZEN24 Toggle Dimmer work with my hub? The dimmer works great with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * 2GIG (no advanced settings available) * ADT Pulse (no advanced settings…
ZEN24 Toggle Dimmer Change Log
This is product is discontinued and replaced with the ZEN74 . What does that mean? Here are the changes and updates we made to the ZEN24 model so far. VER. 1.0 (released 12/2016) Original release. Hardware: * Did NOT include neutral jumper * Implemented the classic 3-way functionality with a dedicated add-o…
Ground Wire Won't Stay in the Terminal on My Toggle Switch
If you're having issue inserting the ground wire into the ground terminal so that it holds, here's what to try: This issue will be addressed in the new upcoming version of Zooz switches, where the shape and size of the metal plaque will be altered to better accommodate the ground wire. That being said, we've been a…
