Can't Add My ZEN24 Dimmer Switch to SmartThings
This is product is discontinued and replaced with the ZEN74 . What does that mean? Inclusion issues are usually no big deal. Here's where to start: The ZEN24 dimmer will work with SmartThings out of the box, but we recommend you add the lua Edge driver to access the advanced settings. If you're seeing inclusion…
Upper Wall Plate Screw Doesn't Fit for My Toggle Switch
The wall plate screw for your toggle switch won't stay in, no matter what you try. Let's fix it. First, let's take a look at the ground wire. Is the ground wire inserted into the terminal or is it wrapped around the screw? If it's wrapped around the screw, this may create an obstacle in the back of the upper wall …
ZEN24 Toggle Dimmer VER. 4.01 Advanced Settings
This is product is discontinued and replaced with the ZEN74 . What does that mean? Here is a full list of advanced settings (parameters) for ZEN24 Toggle Dimmer VER. 4.01 firmware: On/Off Toggle Orientation Parameter 1: Choose if you want to turn the light on or turn the light off when you toggle the switch up.…
Minimum Load Requirement - Why It's There
Why is there a 15W / 20W minimum load required for some of our dimmers? Our recommendation is to have at least 15 Watts of load connected to your Zooz ZEN22, ZEN24, ZEN72, ZEN74, and ZEN77 VER 3.0/4.0 dimmers even though chances are the switch will work just fine with a single LED bulb as well. It's quite random how…
Can My Zooz Switch Be Used with Add-Ons, Dimmers, or Another Z-Wave Switch?
While Zooz switches cannot be directly wired to other smart switches or electronic add-on switches, you can make two Zooz switches work together using remote Z-Wave control. Remember, always wire your Zooz switches according to the appropriate diagram from the manual for the model you're installing. Zooz switches in…
Zooz SmartThings Edge Drivers
SmartThings is slowly transitioning from the legacy groovy platform to the new lua platform . This creates new challenges for seamless integration as well as access to key and advanced features of our devices. As usual, we're committed to providing the best possible experience to all of our customers, regardless of …
5-Way Diagram for ZEN21, ZEN22, ZEN23, and ZEN24 Switches
Zooz 500 series VER. 2.0 / 3.0 / 4.0 switches are compatible with 5-ways only with particular wiring scenarios. (These are discontinued products, replacement models: ZEN71, ZEN72, ZEN73, and ZEN74 - please note the wiring for the ZEN73 and ZEN74 has changed so follow the instructions for your model only when wiring …
Zooz Light Switches & Dimmers FAQs
Frequently Asked Questions About Zooz Light Switches & Dimmers Find the answers to your questions quickly by searching key words! * Press the CTRL and F keys at the same time on your keyboard. A little box should pop up in your browser window. * Type in a key word in your question like "hub" or "compatible". You …
ZEN2X vs ZEN7X Models: What's the Difference
You may have noticed our Zooz light switches line has expanded. We just love updating and upgrading products for you! So what's the difference between the new 700/800LR series switches and the 500 series models? Here is a short list of upgrades we implemented in the 700/800LR series models: * 700/800 series Z-W…
Should I Remove the Metal Tabs on the Sides of My Dimmer Switch?
It depends on what you plan on controlling with your dimmer, and how much space you have in your switch box. (This articles refers to the discontinued 500 series models. All of the current models already come without any heatsink tabs to remove for an improved installation experience. Thew 500 series models have bee…
