Can't Add My ZEN15 Power Switch to Wink
If you're having issues including your ZEN15 Power Switch, try excluding device instead. Even if your ZEN15 Power Switch was never successfully paired with Wink, you can still exclude the device. Exclusion acts as a soft reset and can solve a host of configuration issues. Try excluding the device using the steps bel…
My ZEN15 Power Switch Shows Offline in Wink
The "Offline" error usually indicates a range or connectivity issue. If your ZEN15 Power Switch shows Offline, first try Network Discovery . This is a feature in Wink's app that allows you to refresh the connections between hub and devices, and may help Wink find the most efficient route to your ZEN15 Power Switch.…
ZEN23 On/Off Toggle Switch & Compatible Hubs
This is product is discontinued and replaced with ZEN73 . What does that mean? Will the ZEN23 On Off Toggle Switch work with my hub? The switch works great with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * 2GIG (no advanced settings available) * ADT Pulse (no advanced setti…
ZEN25 Double Plug & Compatible Hubs
This is product is discontinued and replaced with the ZEN04 or ZEN15 . What does that mean? Will the S2 Double Plug ZEN25 work with my hub? Last time we checked, the Double Plug worked great with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * Fibaro Home Center 2 * Fibaro…
ZEN24 Toggle Dimmer & Compatible Hubs
This is product is discontinued and replaced with the ZEN74 . What does that mean? Will the ZEN24 Toggle Dimmer work with my hub? The dimmer works great with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * 2GIG (no advanced settings available) * ADT Pulse (no advanced settings…
ZEN21 On/Off Switch & Compatible Hubs
Will the ZEN21 On Off Switch work with my hub? This is product is discontinued and replaced with ZEN71. What does that mean? The switch works great with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * 2GIG (no advanced settings or scene control) * ADT Pulse (no advanced sett…
ZEN20 Power Strip & Compatible Hubs
Will the ZEN20 Power Strip work with my hub? Last time we checked, the ZEN20 Power Strip worked great with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * Fibaro Home Center 2 * Fibaro Home Center Lite * Home Assistant * HomeSeer (Z-Wave Plus or Z-Wave JS Front-End) * Hubitat …
ZEN22 Dimmer & Compatible Hubs
This is product is discontinued and replaced with ZEN72 . What does that mean? Will the ZEN22 Dimmer work with my hub? The dimmer works great with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * 2GIG (no advanced settings or scene control available) * ADT Pulse (no advanced se…
ZEN26 S2 On/Off Switch & Compatible Hubs
Will the ZEN26 S2 On/Off Switch work with my hub? The switch works great with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * 2GIG (no advanced settings available) * ADT Pulse (no advanced settings available) * Alarm.com (no advanced settings available) * Almond (Securify) * F…
ZEN15 Power Switch & Compatible Hubs
Will the Power Switch ZEN15 work with my hub? The Power Switch works great with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * 2GIG (no advanced settings available) * ADT Pulse (no advanced settings available) * Alarm.com (no advanced settings available) * Almond (Securify) *…
