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How to Add your ZEN27 Dimmer to Wink
Enjoy smooth dimming and on/off control with your ZEN27 dimmer using your Wink app; you can also add it to custom Robots. However, Wink's interface doesn't give you access to the dimmer's advanced settings and parameter inputs (though this dimmer does give you the option to enable or disable your LED indicator even …
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How to Add Your ZEN26 On/Off Switch to Wink
You'll have full on/off control of your switch using your Wink app; you'll also be able to add it to custom Robots. However, Wink's interface doesn't give you access to the switch's advanced settings and parameter inputs (though this switch does give you the option to enable or disable your LED indicator even withou…
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Can't Add My ZEN20 Power Strip to Wink
Inclusion issues are super common with Z-Wave devices. Here's the first thing to try if you can't pair your ZEN20 Power Strip with Wink: It sounds counter-intuitive, but even if your ZEN20 Power Strip was never successfully paired with Wink, you can still exclude the device. Exclusion acts as a reset and can solve a…
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Can't Add My ZEN06 Smart Plug to Wink
This is product is discontinued and replaced with ZEN04 . What does that mean? Inclusion issues are super common. Here's the first thing to try if you can't pair your ZEN06 Smart Plug with Wink: It sounds counter-intuitive, but even if your Smart Plug was never successfully paired with Wink, you can still exclude…
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Can't Add My ZEN25 Double Plug to Wink
This is product is discontinued and replaced with the ZEN04 or ZEN15 . What does that mean? Inclusion issues are super common with Z-Wave devices, and they're nothing to worry about. Here's where to start if your Wink app isn't finding your ZEN25 Double Plug: It may not make sense at first, but try excluding …
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ZEN06 Smart Plug & Compatible Hubs
This is product is discontinued and replaced with ZEN04 . What does that mean? Will the Smart Plug ZEN06 work with my hub? The Smart Plug works great with the following Z-Wave systems: * 2GIG (no power consumption info or advanced settings available) * ADT Pulse (no advanced settings available) * Alarm.com (n…
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My ZEN21 On/Off Switch Shows Offline in Wink
If your switch goes Offline, this usually points to a connectivity issue. Here's what to try: This is product is discontinued and replaced with ZEN71. What does that mean? Network Discovery is the first way to go! This is a feature in Wink's app that allows you to refresh the connections between hub and device…
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How to Add Your ZEN06 Smart Plug to Wink
This is product is discontinued and replaced with ZEN04 . What does that mean? If you're a Wink user, you'll have no issue with on/off control of your ZEN06 Smart Plug. You'll be able to create schedules and add it to custom Robots. However, you won't have access to the Smart Plug's advanced settings and paramete…
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How to Add Your ZEN22 Dimmer Switch to Wink
This is product is discontinued and replaced with ZEN72 . What does that mean? Manual Control? Check. Now let's add your dimmer to Wink: You'll be able to control it remotely out of the box and add it to custom Robots. However, you won't have access to the dimmer's advanced settings and parameter inputs - unfortu…
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Can't Add My ZEN15 Power Switch to Wink
If you're having issues including your ZEN15 Power Switch, try excluding device instead. Even if your ZEN15 Power Switch was never successfully paired with Wink, you can still exclude the device. Exclusion acts as a soft reset and can solve a host of configuration issues. 800 series only: Exclusion before inclu…
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