Can't Add My ZAC36 Valve Actuator to HomeSeer
Exclusion can be a helpful troubleshooting step if your ZAC36 is having issues pairing to your HomeSeer hub. This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status The exclusion process simply acts as a soft reset and can be done even if you haven…
Can't Add My ZEN53 DC Motor Controller to HomeSeer
Having an issue adding your ZEN53 DC Motor Controller to HomeSeer? Exclusion is the place to start! This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status The exclusion process simply acts as a soft reset and can be done even if you haven't paired…
My ZSE44 Temperature | Humidity Sensor is Offline in HomeSeer
Encountering an issue with your temp or humidity reports not being received or scenes failing to run? This suggests a potential connectivity issue between the ZSE44 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE44 is unavailable, shows as offline, or is not reporting correctly. When c…
My ZSE42 Water Leak Sensor is Offline in HomeSeer
Scenes failing to run or reports not being received? This suggests a possible connectivity issue between the ZSE42 Water Leak Sensor and your HomeSeer hub. Check out these quick troubleshooting steps if your sensor is unavailable, shows as offline, or is not reporting correctly. When connected to the hub through the…
Can't Add My ZSE42 Water Leak Sensor to HomeSeer
Exclusion before inclusion? Yep! It really works! The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE42 to HomeSeer or another Z-Wave network before. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experienci…
Can't Add My ZSE18 Motion Sensor to HomeSeer
It might not sound logical, but if you're having trouble adding your ZSE18 Motion Sensor to HomeSeer, you may need to try exclusion first. 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been included; please facto…
Can't Add My ZEN52 Double Relay to HomeSeer
Troubles adding your ZEN52 to HomeSeer? You may need to try exclusion first. This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status The exclusion process simply acts as a soft reset and can be done even if you haven't paired the ZEN52 to HomeSeer …
Can't Add My ZSE44 Temperature | Humidity Sensor to HomeSeer
Every now and again you might encounter a Z-Wave device that will not include to your Z-Wave hub. The best place to start is with excluding the device. Exclusion before inclusion? Yep! It works! The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE44 to HomeSeer or another Z-W…
My ZEN52 Double Relay is Offline in HomeSeer
If your ZEN52 is showing offline or is unresponsive to prompts from the hub, try the troubleshooting steps below! When connected to the hub through the standard Z-Wave mesh, the ZEN52 has a range of up to 200 feet (line of sight). However, interference from large furniture, thick walls, and metal elements can reduce…
My ZEN53 DC Motor Controller is Offline in HomeSeer
If your ZEN53 is showing offline or is unresponsive to prompts from the hub, try the troubleshooting steps below! When connected to the hub through the standard Z-Wave mesh, the ZEN53 has a range of up to 300 feet (line of sight). However, interference from large furniture, thick walls, and metal elements can reduce…
