My ZEN34 Remote Switch is Unresponsive in Hubitat
If your ZEN34 Remote Switch is connected, but isn't responding to Hubitat commands, then there could be a connectivity or configuration issue. You can try to repair the Z-Wave network to see if that improves the hub's connection with the ZEN34. You’ll want to check that you have the latest version of Hubitat and the…
My ZEN27 Dimmer Switch Shows Offline in Hubitat
If your ZEN27 switch is showing as “offline” in Hubitat, it may be out of range or not configured properly. The issue could be resolved with a simple Z-Wave Network Repair. You’ll want to check that your Hubitat platform is running on the most up-to-date version first. Once you’ve done that, you can try repairing yo…
My ZEN72 Dimmer Switch is Offline in Home Assistant
ZEN72 not responding to Z-Wave commands? We can help! While the ZEN72 Dimmer is a 700 series Z-Wave device and has a range of 500 feet line of sight, blockages like large furniture, thick walls, and metal elements can still shorten range. Ultimately range is determined by the specific structure of your home and the …
My ZEN77 S2 Dimmer is Offline in Hubitat
If your ZEN77 is showing as “offline” in Hubitat, it may be out of range or not configured properly. The issue could be resolved with a simple Z-Wave Network Repair. You’ll want to check that your Hubitat platform is running on the most up-to-date version first. Once you’ve done that, you can try repairing your netw…
My ZEN32 Scene Controller Shows Offline in Vera
ZEN32 not responding to Z-Wave commands? It could be a range or connectivity issue. The next best step after successfully including your Scene Controller is to refresh the connections in your mesh network. You can do this in Vera with a helpful feature called Update Neighbor Nodes. It will help Vera find the most …
Recommended Accessories for Your ZSE19 Multisiren
This is product is discontinued and has been replaced by the ZSE50 Siren & Chime : What does that mean? Documentation for the new ZSE50 Siren & Chime can be found here: ZSE50 Knowledge Base The ZSE19 Multisiren is a nifty device so make sure it can communicate with your hub! While the siren has a Z-Wave range…
My ZEN21 On/Off Switch Shows Offline in Hubitat
Your ZEN21 switch could be out of range or not configured correctly if it is showing “offline” in Hubitat. A Network Repair could help resolve the issue. This is product is discontinued and replaced with ZEN71. What does that mean? Confirm your Hubitat is running on the latest platform version before repairing …
My ZEN77 S2 Dimmer Shows Offline in SmartThings
ZEN77 Dimmer showing offline in SmartThings? Give network repair a try! You can find a neat feature called Repair Z-Wave Network right in your SmartThings app! A network repair will help refresh your mesh network's connections and help the hub find the most efficient communication route to the device. After all, i…
My ZEN21 On/Off Switch is Unresponsive to Home Assistant
Is your switch working manually but you're unable to control it via Home Assistant? Here's what to try if your switch goes offline or is unresponsive to Z-Wave commands: This is product is discontinued and replaced with ZEN71. What does that mean? Your switch is a Z-Wave Plus device that has range of 100 feet (…
My ZEN76 S2 Switch is Offline in Home Assistant
Having trouble sending Z-Wave commands to your ZEN76 Switch? Here's what you can do. Your switch has a range of up to 500 feet (line of sight). However, interferences like large furniture, thick walls, and metal elements can still shorten its range. Ultimately range is determined by the specific structure of your ho…
