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My ZEN15 Power Switch Shows Offline in Hubitat
If your ZEN15 is showing up as “offline” in Hubitat it could mean it is installed out of range or didn’t configure properly. The problem might be resolved by a simple Z-Wave Repair. You’ll want to check that your Hubitat platform is updated to the latest version. You can then use Z-Wave Repair to refresh your mesh n…
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My RGBW Dimmer ZEN31 is Unresponsive to Home Assistant
This is product is discontinued and has been replaced by the ZEN56 RGBW Dimmer . What does that mean? Here's what to try if your dimmer goes offline or is unresponsive to Z-Wave commands: Your RGBW Dimmer is a Z-Wave Plus device that has range of 100 feet (line of sight). With that said, interferences like large …
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My ZEN25 Double Plug Shows Offline in Hubitat
This is product is discontinued and replaced with the ZEN04 or ZEN15 . What does that mean? Your ZEN25 Double Plug could be displaying as “offline” in Hubitat if it is out of range or didn’t configure properly. The problem might be fixed with a simple solution: Z-Wave Network Repair. You’ll want to see if you…
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My ZEN72 Dimmer Switch is Offline in Home Assistant
ZEN72 not responding to Z-Wave commands? We can help! While the ZEN72 Dimmer is a 700 series Z-Wave device and has a range of 500 feet line of sight, blockages like large furniture, thick walls, and metal elements can still shorten range. Ultimately range is determined by the specific structure of your home and the …
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My Outdoor Motion Sensor ZSE29 is Unresponsive to Home Assistant
This is product is discontinued and replaced with ZSE70 . What does that mean? You've included your sensor to Home Assistant, but it's not updating regularly and/or unresponsive to commands. Here's what to try if your device shows connectivity issues: Your S2 Motion Sensor is a Z-Wave Plus device that has range…
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My ZEN76 S2 Switch is Offline in Home Assistant
Having trouble sending Z-Wave commands to your ZEN76 Switch? Here's what you can do. Your switch has a range of up to 500 feet (line of sight). However, interferences like large furniture, thick walls, and metal elements can still shorten its range. Ultimately range is determined by the specific structure of your ho…
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My ZEN26 On/Off Switch is Unresponsive to Home Assistant
Is your switch working manually but you're unable to control it via Home Assistant? Here's what to try if your switch goes offline or is unresponsive to Z-Wave commands: Your switch is a Z-Wave Plus device that has range of 100 feet (line of sight). With that said, interferences like large furniture, thick walls, an…
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My ZEN34 Remote Switch is Unresponsive in Hubitat
If your ZEN34 Remote Switch is connected, but isn't responding to Hubitat commands, then there could be a connectivity or configuration issue. You can try to repair the Z-Wave network to see if that improves the hub's connection with the ZEN34. You’ll want to check that you have the latest version of Hubitat and the…
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My ZEN77 S2 Dimmer Shows Offline in SmartThings
ZEN77 Dimmer showing offline in SmartThings? Give network repair a try! You can find a neat feature called Repair Z-Wave Network right in your SmartThings app! A network repair will help refresh your mesh network's connections and help the hub find the most efficient communication route to the device. After all, i…
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My ZEN74 Toggle Dimmer Shows Offline in SmartThings
If your ZEN74 Toggle Dimmer works manually but disconnects from the hub, it may be a connectivity issue. On your SmartThings app, you'll find a cool feature called Repair Z-Wave Network . This process helps refresh your mesh network's connections and help the hub find the most efficient communication route to the d…
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