Can't Add My ZSE42 Open | Close XS Sensor to Vera
Having trouble including the ZSE42 to Vera? Start by excluding the sensor from your Vera hub. Exclusion acts as a soft reset to help with any set-up issues. 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been inc…
Can't Add My ZEN54 0-10V Dimmer to SmartThings
Inclusion troubles? Please start by ensuring you have the lua Edge driver installed for the ZEN54 , in order for the device to be correctly recognized and configured on SmartThings. If you have the driver installed, give exclusion a try before including the ZEN54. The device can be excluded at any time, even if it …
Can't Add My ZSE44 Temperature | Humidity XS Sensor to My Z-Wave System
Having trouble including your ZSE44 Temperature | Humidity XS Sensor? Try exclusion! 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been included; please factory reset the unit instead, then try inclusion again. …
Can't Add My ZAC36 Valve Actuator to My Z-Wave System
If your ZAC36 has trouble being added or included, give exclusion a try first! The process acts as a soft reset for the device to help with any configuration or inclusion issues. You can exclude or remove the ZAC36 even if it was never successfully added to your Z-Wave network. 800 series only: Exclusion before i…
Can't Add My ZEN71 On/Off Switch to My Z-Box Hub
Does your ZEN71 Switch not enter inclusion mode? Check out the two recommended processes below, which resolve most inclusion or configuration issues. If your ZEN71 has never been included to any hub, you'll want to factory reset the device first. ZEN71 Factory Reset Process * Press and hold the lower paddle for 1…
Can't Add My ZEN54 0-10V Dimmer to Home Assistant
Not able to add your ZEN54 0-10V Dimmer to Home Assistant? Start by excluding the device! The ZEN54 can be excluded from Home Assistant even if it has never been successfully included. Exclusion is an easy process that acts like a hub-based reset to resolve any configuration or connectivity issues Exclude the ZEN54:…
Can't Add My ZEN52 Double Relay to Vera
Are you unable to pair your ZEN52 Double Relay with Vera? Excluding the device may help! This procedure acts as a soft reset to help with any configuration or inclusion issues. Important Note : A steady, blinking green is the standard state for the device; as long as the unit has power, it will blink green at a st…
Can't Add My ZEN06 Smart Plug to Home Assistant
This is product is discontinued and replaced with ZEN04 . What does that mean? Having issues including the ZEN06 to Home Assistant? Try exclusion, which acts as a soft reset for the device. You can exclude a device from Home Assistant even if it has never successfully been included. Here's how to do it: * In …
Can't Add My ZSE70 Outdoor Motion Sensor to Home Assistant
If you're having issues including your ZSE70 Outdoor Motion Sensor to Home Assistant, exclusion is the first thing to try. You can do this even if the sensor has never been included; it's simply a soft Z-Wave reset that tends to resolve most inclusion or configuration issues. Exclusion Process * In Home Assistant…
Can't Add My ZEN73 On/Off Toggle Switch to Hubitat
Not able to include the ZEN73 to Hubitat? It's time to try exclusion! Removing the switch from your hub is possible, even if it’s never been added. An “unknown” device will be excluded and you can then try to include it again. Just make sure your Hubitat is running on the latest version first. ZEN73 Exclusion Steps…
