Can't Add My ZSE43 Tilt | Shock XS Sensor to Hubitat
While the ZSE41 XS Sensors is officially supported by Hubitat version 2.2.9 or higher, we recommend the custom driver for best user experience. To help with the ZSE43 Sensor configuration, try the exclusion process first. This can be done even if it was never connected to the hub, as it acts as a soft reset. ZSE4…
Can't Add My ZAC38 Range Extender to Hubitat
Can't include the ZAC38 Range Extender to Hubitat? Exclusion is the best place to start! Excluding the Range Extender from Hubitat may help with any connection or configuration issues. It can be done at any time, even if the device has never been added to the hub’s network. Before going through the removal process, …
Can't Add My ZEN14 Outdoor Double Plug to SmartThings
Are you having issues including the Double Plug to SmartThings? Give exclusion a try! Exclusion acts as a soft reset for the device and can even be done even if your ZEN14 was never added to the network. The process can help with any inclusion or configuration issues. 800 series only: Exclusion before inclusion a…
Can't Add the ZEN05 Outdoor Smart Plug to Home Assistant
Having issues including the ZEN05 Outdoor Smart Plug to Home Assistant? Let's try excluding it first! The best part: a device doesn't need to be included first to be excluded - and it'll help with any configuration or connectivity issues! Exclusion Instructions * In Home Assistant: open Settings > Devices and …
Can't Add My ZEN17 Universal Relay to Vera
Give exclusion a try if your ZEN17 Universal Relay is having inclusion issues! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devi…
Can't Add My ZEN05 Outdoor Smart Plug to My Z-Wave System
Having issues including the ZEN05? Start with exclusion, also known as removing or unpairing. Different systems have different terms for the same action, so it never hurts to clarify! Exclusion acts as a soft reset for the device and can even be done if the plug has never successfully been included. It can assist wi…
Can't Add My ZSE43 Tilt | Shock XS Sensor to SmartThings
Having trouble including your ZSE43? Excluding the device may help. Even if your Tilt|Shock XS Sensor was never successfully added to SmartThings, exclusion acts as a soft reset. It can help with a variety of configuration and inclusion issues. 800 series only: Exclusion before inclusion applies to the 700 seri…
Can't Add My ZEN05 Outdoor Smart Plug to Hubitat
Exclude to include? You would be surprised what might work to connect your ZEN05 Outdoor Smart Plug to your hub. Exclusion is another name for a soft reset, which helps to fix various connectivity and configuration issues. It can even be done if the device has never paired successfully to any hub. Once Hubitat confi…
Can't Add My ZEN55Smoke & CO Detector Bridge to SmartThings
Having an issue including your new ZEN55 Smoke & CO Detector Bridge? Check that you have the lua Edge driver installed for the ZEN55 , to ensure the device will be correctly recognized and configured on SmartThings. Once you have verified that the proper driver is installed, you will want to start by excluding the …
Can't Add My ZEN37 Wall Remote to My Z-Wave System
Inclusion troubles? You may need to try excluding it first! Exclusion is a process that removes the device from your hub controller, and can be done even if a device hasn't been added before. Here are the steps for excluding or removing the Wall Remote from your controller before you can pair it: * Bring the ZEN…
