Can't Add My ZEN74 Toggle Dimmer to My Z-Wave System
Exclude the dimmer to include it! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been in…
Can't Add My ZSE41 Open|Close XS Sensor to Hubitat
If you find you have an issue including the ZSE41 Sensor to Hubitat, please try the exclusion process first. This can be done even if it was never connected to the hub, as it acts as a soft reset. Please ensure the platform is running on version 2.2.9 or higher. ZSE41 Exclusion Steps * Open Hubitat in your Inte…
Can't Add My ZAC36 Valve Actuator to Hubitat
Try excluding the ZAC36 from Hubitat before giving inclusion another try! You can remove any Z-Wave device, including the ZAC36, on the Hubitat app, even if it was never successfully included - the app should confirm an unknown device was removed. Just make sure you have the latest Hubitat verison installed. 800 …
Can't Add the ZEN37 Wall Remote to Home Assistant
If you're having issues including your Wall Remote to Home Assistant, exclusion is the first thing to try. It may sound counter-intuitive, but excluding a device is simply a soft, hub-based reset that resolves most inclusion or configuration issues. A device doesn't need to be included first to be able to be exclude…
Can't Add My ZEN32 Scene Controller to Vera
If your ZEN32 has trouble being added to Vera, then exclusion is the next thing to try. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 …
Can't Add My ZEN04 Smart Plug to SmartThings
Having trouble pairing your Smart Plug to SmartThings? Try excluding! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will …
Can't Add the ZEN52 Double Relay to Home Assistant
If you are having issues including your ZEN52 Double Relay to Home Assistant, start by excluding the device. The relay can be excluded from Home Assistant even if it has never been successfully included. Exclusion acts as a soft reset to resolve any issues with configuration. Important Note : A steady, blinking gree…
Can't Add My ZSE43 Tilt | Shock XS Sensor to My Z-Wave System
Having an issue including your ZSE43 Tilt | Shock XS Sensor? Let's begin by excluding the unit. Exclusion can also be referred to as "unpairing," "disconnecting," or "removing" a device. It's a type of reset that can assist with a variety of configuration or connectivity issues, so always start here. 800 series o…
Can't Add the ZEN14 Outdoor Double Plug to Home Assistant
Unable to include the ZEN14 Outdoor Double Plug to Home Assistant? Try the exclusion process first! Don't worry if the device has never been included! Exclusion can be done even if a device is not included, and it acts as a soft reset that helps with any configuration or connectivity issues. Exclusion Steps * In …
Can't Add My ZEN04 Smart Plug to My Z-Wave System
If you're having troubles including the ZEN04 to your Z-Wave hub, the best place to start is with exclusion, a process that is also known as removing or unpairing. Different systems have different terms for the same action, so it never hurts to clarify! Exclusion acts as a soft reset for the device and can even be d…
