Can't Add My ZEN52 Double Relay to My Z-Wave System
Will the ZEN52 Double Relay not include to your hub? Let's begin by excluding the unit. Exclusion is known by many names: unpairing, disconnecting, or removing are all ways to refer to exclusion. This acts as a soft reset that can assist with a variety of configuration or connectivity issues. The ZEN52 doesn't need …
Can't Add My ZSE42 Water Leak XS Sensor to Home Assistant
If you're having trouble including your ZSE42 Water Leak XS Sensor to Home Assistant, start with exclusion. Exclusion can be done from Home Assistant even if the sensor has never been successfully included. Exclusion acts as a soft reset to help with any configuration issues. 800 series only: Exclusion before incl…
Can't Add My ZSE42 Water Leak XS Sensor to My Z-Wave System
Having trouble including your ZSE42 Water Leak XS Sensor? Start with exclusion! 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been included; please factory reset the unit instead, then try inclusion again. Un…
Can't Add My S2 MultiSiren to Home Assistant
This is product is discontinued and has been replaced by the ZSE50 Siren & Chime : What does that mean? Documentation for the new ZSE50 Siren & Chime can be found here: ZSE50 Knowledge Base Inclusion issues are a common issue in the Z-Wave world, but they're typically easy to solve. Exclusion would be the fir…
Can't Add My ZSE11 Q Sensor to Hubitat
If your Q Sensor is having trouble adding to your Hubitat network, then you need to try to exclude it first. The exclusion process acts as a soft reset for any Z-Wave device, helping with any inclusion or configuration issues. You can do this even if the ZSE11 has never been included to Hubitat: it will simply confi…
Can't Add My ZEN71 On/Off Switch to Hubitat
Trouble adding your ZEN71 to Hubitat? We've got you covered! Your ZEN71 may have never been included in your hub’s network, but that doesn't mean you can't remove it. The app will confirm a successful exclusion of an “unknown” device which will then allow the device to be added. Before going through with the process…
Can't Add My ZEN24 Toggle Dimmer Switch to Hubitat
This is product is discontinued and replaced with the ZEN74 . What does that mean? If your ZEN24 is having difficulties connecting to your hub, you may need to exclude it. Excluding is a simple process that acts as a soft reset to help with various inclusion and configuration issues. It can be done even if your Z…
Can't Add My ZEN74 Toggle Dimmer to Home Assistant
Not able to add the ZEN74 Toggle Dimmer to Home Assistant? Try excluding it first! A device doesn't need to be included first to be able to exclude it from the Home Assistant network. The process will act as a soft reset and help with any inclusion or configuration issues. However, please note that exclusion before …
Can't Add My ZEN51 Dry Contact Relay to Hubitat
The ZEN51 Dry Contact Relay is fully supported by Hubitat so it will work with the hub out of the box! Ensure the platform is on version 2.2.9 or higher. To help with the ZEN51 Relay configuration, try the exclusion process first. This can be done even if it was never connected to the hub, as it acts as a soft rese…
Can't Add My ZSE29 Outdoor Motion Sensor to Hubitat
This is product is discontinued and replaced with ZSE70 . What does that mean? If you're experiencing inclusion problems, one of the first things to always try is exclusion. It sounds weird, but removing your ZSE29 from Hubitat can help the hub include it, even if it was never added in the first place. But first,…
