Can't Add My ZEN22 Dimmer Switch to Home Assistant
This is product is discontinued and replaced with ZEN72 . What does that mean? If you're having issues including your dimmer switch to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset: A device doesn't need to be included first to be able to excluded. Here's how to do it: * In…
Can't Add My ZEN51 Dry Contact Relay to My Z-Wave System
Having an issue including your ZEN51 Dry Contact Relay? Let's begin by excluding the unit. Exclusion can also be referred to as "unpairing," "disconnecting," or "removing" a device. This acts as a soft reset that can assist with various configuration or connectivity issues. The ZEN51 doesn't need to be included in y…
Can't Add My ZSE18 Motion Sensor to Hubitat
If you find the inclusion process isn’t working for your ZSE18, then it’s time to try excluding it. While it might seem like an odd step to take, the process acts as a soft reset to help with any inclusion or configuration problems. You’ll be able to do this even if the ZSE18 was never added to Hubitat. You’ll want…
Can't Add My ZEN74 Toggle Dimmer to SmartThings
The best step to take if your ZEN74 Toggle Dimmer won't add, is to exclude it! Exclusion is recommended as the process can help with a variety of inclusion and configuration issues. Your ZEN74 didn't need to be previously included to be able to be excluded. However, please note that exclusion before inclusion applie…
Can't Add My ZEN21 On/Off Switch to Hubitat
Excluding your ZEN21 could be the solution to including it. This is product is discontinued and replaced with ZEN71. What does that mean? Even if your ZEN21 Switch was never added to your hub’s network, you’ll be able to perform the exclusion process. The app will confirm a successful exclusion of an “unknown” …
Can't Add My ZEN77 S2 Dimmer to Hubitat
Can't add the ZEN77 Dimmer to Hubitat? Maybe you need to exclude it first. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. ZEN77 Exclusion Steps * Open Hubitat in your Internet browser * Go to Devices * Click on + Add Device in the top ri…
Can't Add My ZEN16 Multirelay to My Z-Wave System
Your ZEN16 won't include to your Z-Wave system? Start with exclusion! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will …
Can't Add My ZEN76 S2 Switch to My Z-Wave System
Let's start by excluding the switch. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been…
Can't Add My ZEN72 Dimmer to SmartThings
No need to panic if you aren't able to add the ZEN72 Dimmer to SmartThings. There are a few things we can try! If you're seeing inclusion issues with your dimmer, we recommend excluding the switch from the network before giving inclusion another go. Exclusion is a soft reset that can help if your device is experienc…
Can't Add My ZEN73 On/Off Toggle Switch to SmartThings
If you're having trouble adding the ZEN73 to SmartThings, the next thing would be to try exclusion. The process of removing the device from SmartThings can be done even if it was never paired and will act as a reset to help configure the device. However, please note that exclusion before inclusion applies to the 700…
