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Can't Add the ZEN04 Smart Plug to Home Assistant
Not able to add the Smart Plug to Home Assistant? We've got you covered! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. Exclusion * In Home Assistant: open Settings > Devices and Services > Z-Wave > Cogwheel > Options (Manage network …
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Can't Add My ZEN15 Power Switch to Wink
If you're having issues including your ZEN15 Power Switch, try excluding device instead. Even if your ZEN15 Power Switch was never successfully paired with Wink, you can still exclude the device. Exclusion acts as a soft reset and can solve a host of configuration issues. 800 series only: Exclusion before inclu…
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Can't Add the ZSE40 4-in-1 Sensor to Home Assistant
This is product is discontinued and replaced with ZSE11 . What does that mean? If you're having issues including your sensor to Home Assistant, exclusion is the first thing to try. Exclusion is just a soft Z-Wave reset. A device doesn't need to be included first to be able to excluded. Exclusion Steps * In Home…
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Can't Add the ZEN30 Double Switch to Home Assistant
You've confirmed your Double Switch works well manually from both the dimmer and relay, but you're having issues including it to Home Assistant. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. Exclusion Steps * In Home Assistant: open Settings …
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Can't Add My ZSE29 Outdoor Motion Sensor to Vera
This is product is discontinued and replaced with ZSE70 . What does that mean? Exclusion is the first thing to try. If you gave inclusion a try and were unsuccessful, try adding the sensor again and then trying the steps below once inclusion times out. VeraLite users - double check that your system is running o…
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Can't Add My ZEN31 RGBW Dimmer to SmartThings
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? If you're experiencing inclusion issues with your device, exclusion is always the first thing to try. But first, check that you've installed the Edge driver for the ZEN31 . Without the driver, the…
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Can't Add the ZEN71 On/Off Switch to Home Assistant
If you're having trouble adding your ZEN71 to Home Assistant, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN71 to Home Assistant or another Z-Wave network before. Exclusion Steps * In Home Assistant: open Settings > Devices and…
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Can't Add the ZEN76 S2 Switch to Home Assistant
Not able to include the ZEN76 Switch to Home Assistant? Exclusion can help! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. Exclusion Steps * In Home Assistant: open Settings > Devices and Services > Z-Wave > Cogwheel > Options (Manage…
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Can't Add My ZEN06 Smart Plug to Vera
This is product is discontinued and replaced with ZEN04 . What does that mean? Inclusion troubles happen to the best of us - they're the most common type of troubleshoot, in fact! They can be the result of configuration errors during the inclusion process or your device can be associated with a different network …
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Can't Add My ZEN20 Power Strip to Vera
Inclusion issues are common among all Z-Wave devices, and they're usually nothing to worry about. They can be the result of configuration errors during the inclusion process or your device can be associated with a different network - sometimes the factory's or manufacturer's network. In any case, we always recommend…
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