My ZAC36 Valve Actuator Shows Offline in SmartThings
If your Titan Valve Actuator is showing "offline" or has trouble with Z-Wave commands, it could mean there's an issue with range or configuration. The first thing to try would be a network repair. Network repair is a helpful feature that allows you to refresh your mesh network's connections. The hub forms any comm…
My ZEN17 Universal Relay Shows "Can't Detect Device" in Vera
A "Can't Detect Device" error usually points to a range or connectivity issue. The first thing to try if your ZEN17 displays as "can't detect device" in your Vera app is Update Neighbor Nodes. This is a helpful troubleshoot feature in Vera's interface that allows you to refresh the connections between hub and devi…
My ZEN76 S2 Switch is Offline in Hubitat
An “offline” status in Hubitat could mean your ZEN76 switch is out of range or hasn’t configured properly. Running a Z-Wave Network Repair may solve the problem. First, you’ll want to verify your Hubitat platform is updated to the latest version. Then you can follow these steps to run the repair on your network conn…
My ZEN32 Scene Controller Shows Offline in Hubitat
If your ZEN32 Scene Controller is connected, but shows as offline in Hubitat, or isn't responding to commands, then there could be a range or configuration issue. In order to fix the issue, you can try to repair the Z-Wave network. You’ll want to check that you have the latest version of Hubitat and the latest firmw…
My ZSE42 Water Leak XS Sensor Shows Offline in Hubitat
Does your ZSE42 Water Leak XS sensor to show up as “offline” in Hubitat? A range or configuration issue could be to blame. Try a Z-Wave Network Repair! Verify that your Hubitat hub is up to date on its platform version. Follow the steps below to run the Z-Wave Repair to refresh your Z-Wave mesh network connections:…
My ZEN22 Dimmer Switch Shows Offline in Hubitat
This is product is discontinued and replaced with ZEN72 . What does that mean? If your ZEN22 switch is showing “offline”, a Z-Wave Network Repair could help resolve any range or configuration issues it could be experiencing. Check if your Hubitat hub has the latest platform version installed before running the Z-…
My ZSE19 Multisiren Shows Offline in Hubitat
This is product is discontinued and has been replaced by the ZSE50 Siren & Chime : What does that mean? Documentation for the new ZSE50 Siren & Chime can be found here: ZSE50 Knowledge Base An “offline” status in Hubitat usually indicates a range or configuration problem with your ZSE19 Multisiren. Running a Z-W…
My ZEN74 Toggle Dimmer is Offline in Home Assistant
If your ZEN74 Dimmer is not responding to Z-Wave commands, you may need to refresh the network. With a range of 500 feet (line of sight), your ZEN74 can still be affected by interferences like large furniture, thick walls, and metal elements. Ultimately range is determined by the specific structure of your home and …
My ZSE41 Open | Close XS Sensor Shows Offline in Home Assistant
Is your ZSE41included to Home Assistant, but unable to update regularly and/or is unresponsive to commands? You may need to rebuild routes. Interferences like large furniture, thick walls, or metal elements can shorten range. Even so, the range is determined by the specific structure of your home and the strength of…
My ZEN23 On/Off Toggle Switch Shows Offline in Hubitat
This is product is discontinued and replaced with ZEN73 . What does that mean? A Network Repair can help improve communication between Hubitat and your ZEN23 switch if it is showing “offline” in Hubitat. It could simply be out of range or not configured properly. See if your Hubitat platform is updated to the lat…
