My ZEN77 S2 Dimmer is Offline in Hubitat
If your ZEN77 is showing as “offline” in Hubitat, it may be out of range or not configured properly. The issue could be resolved with a simple Z-Wave Network Repair. You’ll want to check that your Hubitat platform is running on the most up-to-date version first. Once you’ve done that, you can try repairing your netw…
My ZEN22 Dimmer Switch Shows Offline in Hubitat
This is product is discontinued and replaced with ZEN72 . What does that mean? If your ZEN22 switch is showing “offline”, a Z-Wave Network Repair could help resolve any range or configuration issues it could be experiencing. Check if your Hubitat hub has the latest platform version installed before running the Z-…
My ZSE41 Open | Close XS Sensor Shows Offline in SmartThings
If your sensor is included but shows offline, it may point to a range or connectivity issue. You can use the Network Repair feature to refresh your mesh network's connections using the SmartThings app. See the steps for Network Repair below: * Open your SmartThings app and locate your SmartThings hub under Devi…
My ZEN17 Universal Relay Shows Offline in Hubitat
If you are having trouble controlling your ZEN17 via Hubitat, it could indicate an issue with range or configuration. There are a few things to try. We recommend checking that your Hubitat platform version is up-to-date. If it is, then you can use r epair Z-Wave, which is a feature that refreshes your mesh network…
My ZSE19 Multisiren Shows Offline in Hubitat
This is product is discontinued and has been replaced by the ZSE50 Siren & Chime : What does that mean? Documentation for the new ZSE50 Siren & Chime can be found here: ZSE50 Knowledge Base An “offline” status in Hubitat usually indicates a range or configuration problem with your ZSE19 Multisiren. Running a Z-W…
My ZSE41 Open | Close XS Sensor is Unresponsive to My Z-Wave System
Is your ZSE41 Open | Close XS Sensor offline or unresponsive to Z-Wave commands? Try the steps listed below: Sometimes, objects like metal elements and thick walls can cause interference with the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If yo…
My ZAC36 Valve Actuator Shows Offline in SmartThings
If your Titan Valve Actuator is showing "offline" or has trouble with Z-Wave commands, it could mean there's an issue with range or configuration. The first thing to try would be a network repair. Network repair is a helpful feature that allows you to refresh your mesh network's connections. The hub forms any comm…
My ZEN23 On/Off Toggle Switch Shows Offline in Hubitat
This is product is discontinued and replaced with ZEN73 . What does that mean? A Network Repair can help improve communication between Hubitat and your ZEN23 switch if it is showing “offline” in Hubitat. It could simply be out of range or not configured properly. See if your Hubitat platform is updated to the lat…
My ZSE42 Water Leak XS Sensor Shows Offline in Home Assistant
Is your ZSE42 included to Home Assistant successfully, but is unable to update regularly and/or is unresponsive to commands? You may need to try healing the network. Large furniture, thick walls, or metal elements can cause interference and can shorten the communication range of the sensor. The range of the device…
My ZEN76 S2 Switch is Offline in Home Assistant
Having trouble sending Z-Wave commands to your ZEN76 Switch? Here's what you can do. Your switch has a range of up to 500 feet (line of sight). However, interferences like large furniture, thick walls, and metal elements can still shorten its range. Ultimately range is determined by the specific structure of your ho…
