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Showing articles from Network Repair tag

My ZEN71 On/Off Switch is Offline in Hubitat

If your ZEN71 Switch is offline or unresponsive, it could be out of range or experiencing a connectivity issue. Luckily, there are a few things you can try to improve the connection between your switch and hub. Hubitat has a very useful feature for updating your network's connections. This process is called Repair …

My ZEN22 Dimmer Switch Shows Offline in Hubitat

This is product is discontinued and replaced with ZEN72 . What does that mean? If your ZEN22 switch is showing “offline”, a Z-Wave Network Repair could help resolve any range or configuration issues it could be experiencing. Check if your Hubitat hub has the latest platform version installed before running the Z-…

My ZSE41 Open | Close XS Sensor Shows Offline in SmartThings

If your sensor is included but shows offline, it may point to a range or connectivity issue. You can use the Network Repair feature to refresh your mesh network's connections using the SmartThings app. See the steps for Network Repair below: * Open your SmartThings app and locate your SmartThings hub under Devi…

My ZEN17 Universal Relay Shows Offline in Hubitat

If you are having trouble controlling your ZEN17 via Hubitat, it could indicate an issue with range or configuration. There are a few things to try. We recommend checking that your Hubitat platform version is up-to-date. If it is, then you can use  r epair Z-Wave,  which is a feature that refreshes your mesh network…

My ZSE42 Water Leak XS Sensor Shows Offline in Home Assistant

Is your ZSE42 included to Home Assistant successfully, but is unable  to update regularly and/or is unresponsive to commands? You may need to try healing the network. Large furniture, thick walls, or metal elements can cause interference and can shorten the communication range of the sensor. The range of the device…

My ZAC36 Valve Actuator Shows Offline in SmartThings

If your Titan Valve Actuator is showing "offline" or has trouble with Z-Wave commands, it could mean there's an issue with range or configuration. The first thing to try would be a network repair.  Network repair  is a helpful feature that allows you to refresh your mesh network's connections. The hub forms any comm…

My ZSE41 Open | Close XS Sensor is Unresponsive to My Z-Wave System

Is your ZSE41 Open | Close XS Sensor offline or unresponsive to Z-Wave commands? Try the steps listed below: Sometimes, objects like metal elements and thick walls can cause interference with the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If yo…

My ZEN76 S2 Switch is Offline in Home Assistant

Having trouble sending Z-Wave commands to your ZEN76 Switch? Here's what you can do. Your switch has a range of up to 500 feet (line of sight). However, interferences like large furniture, thick walls, and metal elements can still shorten its range. Ultimately range is determined by the specific structure of your ho…

My ZSE19 Multisiren Shows Offline in Hubitat

This is product is discontinued and has been replaced by the ZSE50 Siren & Chime : What does that mean? Documentation for the new ZSE50 Siren & Chime can be found here: ZSE50 Knowledge Base An “offline” status in Hubitat usually indicates a range or configuration problem with your ZSE19 Multisiren. Running a Z-W…

My ZEN24 Toggle Dimmer Switch Shows Offline in Hubitat

This is product is discontinued and replaced with the ZEN74 . What does that mean? Range or configuration issues usually cause the ZEN24 switch to appear as “offline” in Hubitat. You can try fixing the problem with a simple Z-Wave Repair. You’ll need to check if your Hubitat platform is up-to-date first. Then, yo…

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