How to Access Advanced Settings for ZEN73 Toggle Switch on Home Assistant
You'll be able to customize your ZEN73's settings right from the start! Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant . If you're experiencing issues with accessing the advanced settings of your ZEN73 Toggle Switch we would recommend first updating to the JS integra…
How to Access Advanced Settings for the ZEN74 Toggle Dimmer on Home Assistant
You can customize the ZEN74 however you'd like via the advanced settings! Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant . If you're experiencing issues with accessing the advanced settings of your ZEN74 Toggle Dimmer we would recommend first updating to the JS integ…
How to Access the Advanced Settings for Your ZEN23 On/Off Switch (Discontinued) on Home Assistant
We recommend switching over to the new JS integration of Home Assistant to have all of the advanced settings exposed. This is product is discontinued and replaced with ZEN73 . What does that mean? Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant. If you're experienc…
My RGBW Dimmer ZEN31 is Unresponsive to Home Assistant
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? Here's what to try if your dimmer goes offline or is unresponsive to Z-Wave commands: Your RGBW Dimmer is a Z-Wave Plus device that has range of 100 feet (line of sight). With that said, interferen…
My ZEN17 Universal Relay is Unresponsive to Home Assistant
If your ZEN17 shows as offline or is not responding to Z-Wave commands, it could indicate a range or connectivity issue. Interferences like large furniture, thick walls, or metal elements can shorten range. The Universal Relay has a range of up to 350 feet (line of sight) and uses the latest 700 series Z-Wave chip. …
My Power Strip ZEN20 is Unresponsive to Home Assistant
Can your Power Strip be turned on/off manually but you're unable to control it via Home Assistant? Here's what to try if your device goes offline or is unresponsive to Z-Wave commands: Your Power Strip is a Z-Wave Plus device that has range of 100 feet (line of sight). Even so, interferences like large furniture, th…
Can't Add My ZEN24 Dimmer to Home Assistant
This is product is discontinued and replaced with the ZEN74 . What does that mean? If you're having issues including your dimmer to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset: A device doesn't need to be included first to be able to be excluded. Here's how to do it: * In…
Can't Add My ZSE41 Open | Close XS Sensor to Home Assistant
If you're having trouble including your ZSE41 Open | Close Sensor to Home Assistant, begin by excluding the sensor. Your device can be excluded from Home Assistant even if it has never been successfully included. Exclusion acts as a soft reset to help with any configuration issues. 800 series only: Exclusion befor…
My Power Switch ZEN15 is Unresponsive to Home Assistant
Can your Power Switch be turned on/off manually but you're unable to control it via Home Assistant? Here's what to try if your device goes offline or is unresponsive to Z-Wave commands: Your Power Switch is a Z-Wave Plus device that has range of 100 feet (line of sight). Even so, interferences like large furniture, …
My ZEN32 Scene Controller Shows Offline in Home Assistant
If you were able to include the ZEN32 Scene Controller, but it's not responding to Z-Wave commands, it could be experiencing a range or connectivity issue. While the ZEN32 uses the latest Z-Wave chip and has a range of up to 500 feet line of sight (between the hub and nearest non-battery powered Z-Wave device), it c…
