Can't Add My ZEN26 On/Off Switch to Home Assistant
If you're having issues including your switch to Home Assistant, exclusion is the first thing to try. Exclusion is just a soft reset. A device doesn't need to be included first to be able to excluded: * In Home Assistant: open Settings > Devices and Services > Z-Wave JS > Configure * Click on Remove Devic…
How to Access the Advanced Settings for Your ZEN24 Dimmer on Home Assistant
This is product is discontinued and replaced with the ZEN74 . What does that mean? We recommend switching over to the new JS integration of Home Assistant to have all of the advanced settings exposed. Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant. If you're experie…
Can't Add My RGBW Dimmer ZEN31 to Home Assistant
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? Exclusion is the first thing to try since it is just a soft reset. A device doesn't need to be included first to be able to be excluded: * In Home Assistant: open Settings > Devices and Service…
My RGBW Dimmer ZEN31 is Unresponsive to Home Assistant
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? Here's what to try if your dimmer goes offline or is unresponsive to Z-Wave commands: Your RGBW Dimmer is a Z-Wave Plus device that has range of 100 feet (line of sight). With that said, interferen…
How to Access Advanced Settings for ZEN16 Multirelay on Home Assistant
You can customize the ZEN16 in a variety of ways through the advanced settings! The ZEN16 is integrated with the latest JS integration of Home Assistant , which means you should have access to all of the advanced settings once you have successfully included the Multirelay. If you aren't on the JS integration yet, H…
Can't Add My ZEN77 S2 Dimmer to Home Assistant
ZEN77 Dimmer not pairing with Home Assistant? Let's try exclusion! Exclusion acts as a soft reset for the device and can actually help it pair and configure correctly. You can exclude any device, even if it's not included currently or was never added in the first place. You'll have your ZEN77 excluded in no time …
Can't Add My ZEN72 Dimmer Switch to Home Assistant
Not able to add the ZEN72 Dimmer to your Home Assistant network? Try exclusion! The ZEN72 Dimmer, or any other Z-Wave device, doesn't need to be included in the network in order to be excluded. The process will act as a soft reset and help with any inclusion or configuration issues. However, please note that exclusi…
Can't Add My ZEN24 Dimmer to Home Assistant
This is product is discontinued and replaced with the ZEN74 . What does that mean? If you're having issues including your dimmer to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset: A device doesn't need to be included first to be able to be excluded. Here's how to do it: * In…
Can't Add My Outdoor Motion Sensor ZSE29 to Home Assistant
This is product is discontinued and replaced with ZSE70 . What does that mean? If you're having issues including your Outdoor Motion Sensor to Home Assistant, exclusion is the first thing to try. Exclusion is just a soft Z-Wave reset. A device doesn't need to be included first to be able to excluded. Here's how t…
My Power Switch ZEN15 is Unresponsive to Home Assistant
Can your Power Switch be turned on/off manually but you're unable to control it via Home Assistant? Here's what to try if your device goes offline or is unresponsive to Z-Wave commands: Your Power Switch is a Z-Wave Plus device that has range of 100 feet (line of sight). Even so, interferences like large furniture, …
