My ZEN17 Universal Relay Shows Offline in Hubitat
If you are having trouble controlling your ZEN17 via Hubitat, it could indicate an issue with range or configuration. There are a few things to try. We recommend checking that your Hubitat platform version is up-to-date. If it is, then you can use r epair Z-Wave, which is a feature that refreshes your mesh network…
How to Add Your ZAC38 800 Z-Wave Range Extender to Hubitat
Range Extender powered up successfully? Let's add it to Hubitat! For better user experience, we recommend the community driver . You can add it to Hubitat following the step-by-step instructions here: Smart Start Inclusion On the Hubitat app: * Open the Tools tab (wrench icon on the bottom) * Scroll to …
My ZEN32 Scene Controller Shows Offline in Hubitat
If your ZEN32 Scene Controller is connected, but shows as offline in Hubitat, or isn't responding to commands, then there could be a range or configuration issue. In order to fix the issue, you can try to repair the Z-Wave network. You’ll want to check that you have the latest version of Hubitat and the latest firmw…
How to Access Advanced Settings for the ZEN74 Toggle Dimmer on Hubitat
Let's install the custom device driver for complete access to all of the ZEN74's advanced settings! The steps below will give you access to the settings for your 700 series Toggle Dimmer: * Open Hubitat in your browser. * Click on Drivers Code in the side menu. * In the top right corner, click on " +New Dr…
Can't Add My ZEN72 Dimmer to Hubitat
If your ZEN72 Dimmer won't pair to Hubitat, you may need to exclude it first. The exclusion process acts as a soft reset for your switch that can solve different inclusion or configuration problems. Your hub will confirm an “unknown” device was excluded which will allow you to then try and add it again. However, …
My ZEN22 Dimmer Switch Shows Offline in Hubitat
This is product is discontinued and replaced with ZEN72 . What does that mean? If your ZEN22 switch is showing “offline”, a Z-Wave Network Repair could help resolve any range or configuration issues it could be experiencing. Check if your Hubitat hub has the latest platform version installed before running the Z-…
My ZEN24 Toggle Dimmer Switch Shows Offline in Hubitat
This is product is discontinued and replaced with the ZEN74 . What does that mean? Range or configuration issues usually cause the ZEN24 switch to appear as “offline” in Hubitat. You can try fixing the problem with a simple Z-Wave Repair. You’ll need to check if your Hubitat platform is up-to-date first. Then, yo…
How to Perform an OTA Firmware Update on Zooz Devices on Hubitat
Hubitat has firmware update options available for C-5, C-7 and C-8. If you're on Hubitat C-7 or C-8, the community developer Bryan Copeland created a tool to update Z-Wave devices over the air straight from the hub. Click here to learn more and remember to say thanks to Bryan in the forum thread if you end up usin…
Can't Add My ZEN51 Dry Contact Relay to Hubitat
The ZEN51 Dry Contact Relay is fully supported by Hubitat so it will work with the hub out of the box! Ensure the platform is on version 2.2.9 or higher. To help with the ZEN51 Relay configuration, try the exclusion process first. This can be done even if it was never connected to the hub, as it acts as a soft rese…
My ZEN21 On/Off Switch Shows Offline in Hubitat
Your ZEN21 switch could be out of range or not configured correctly if it is showing “offline” in Hubitat. A Network Repair could help resolve the issue. This is product is discontinued and replaced with ZEN71. What does that mean? Confirm your Hubitat is running on the latest platform version before repairing …
