If the status of your ZEN20 Power Strip shows as “offline” status could indicate your device is out of range or didn’t configure properly. Try these steps to resolve the problem. First, check if your Hubitat hub is updated to the latest platform version. Once you have done that, you can try a Z-Wave Network Repair …
Looking for the ZSE43 advanced settings? Hubitat should fully recognize your Tilt | Shock sensor out of the box, but we recommend using the built-in driver in case any of the settings are not available. First, confirm your Hubitat hub is on the latest platform version, and that your ZSE43 has the most recent firmwar…
If you find the inclusion process isn’t working for your ZSE18, then it’s time to try excluding it. While it might seem like an odd step to take, the process acts as a soft reset to help with any inclusion or configuration problems. You’ll be able to do this even if the ZSE18 was never added to Hubitat. You’ll want…
Z-Wave Direct Association is a feature of Z-Wave technology that allows for direct communication between Z-Wave devices without needing to go through the Z-Wave hub/controller. With Direct Association, devices can be linked together so that one device can trigger actions on another device within the Z-Wave network, e…
Excluding your ZEN21 could be the solution to including it. This is product is discontinued and replaced with ZEN71. What does that mean? Even if your ZEN21 Switch was never added to your hub’s network, you’ll be able to perform the exclusion process. The app will confirm a successful exclusion of an “unknown” …
Can't add the ZEN77 Dimmer to Hubitat? Maybe you need to exclude it first. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. ZEN77 Exclusion Steps * Open Hubitat in your Internet browser * Go to Devices * Click on + Add Device in the top ri…
This is product is discontinued and replaced with the ZEN74 . What does that mean? The ZEN24 switch will quickly pair to your hub as it is officially integrated with Hubitat. For Hubitat C-7 hub users, your S2 security level for the ZEN24 should be S2 Unauthenticated. Make sure to select this when prompted so…
This is product is discontinued and replaced with ZEN73 . What does that mean? Hubitat integrated the ZEN23 Switch officially, making inclusion faster and easier directly out of the box. The On/Off Toggle Switch supports S2 security so if you're on a Hubitat C-7 hub , you'll want to add your ZEN23 with S2 Unaut…
ZEN17 not pairing to Hubitat? Give exclusion a try! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. ZEN17 Exclusion Steps * Open Hubitat in y…
This is product is discontinued and replaced with ZSE11 . What does that mean? If your ZSE40 4-in-1 sensor’s status is showing as “offline”, it may indicate an issue of range or configuration. A Z-Wave Network Repair may help resolve the issue. You’ll want to start by checking that your Hubitat platform is up-to-…