You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Looking for Z-Box Hub Support? Please click here to access the Z-Box Hub Support Portal.

Showing articles from HomeSeer tag

How to Access the Advanced Settings for ZSE43 Tilt | Shock Sensor on HomeSeer

Customize the ZSE43's shock sensitivity, or even choose to disable the shock or tilt function with the advanced settings options! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly simplifies device management and customization. If you encounter any is…

My ZEN15 Power Switch is Offline in HomeSeer

On/off status not displaying properly, scenes failing to run or reports not being received? This can point to a connectivity issue between the ZEN15 and your HomeSeer hub. Check out the troubleshooting steps below if your ZEN15 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When conne…

How to Add Your ZSE42 Water Leak Sensor to HomeSeer

Your ZSE42 Water Leak sensor can be added to HomeSeer in just a few easy steps! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with inclusion or accessing the advanced settings of your device or the unit not properly displaying, we …

Can't Add My ZEN73 Toggle Switch to HomeSeer

If you're having trouble adding your ZEN73 On/Off Switch to HomeSeer, exclusion is the first thing to try. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN73 to HomeSeer or another Z-Wave network before. Zooz products are officially integrated with the Z-Wave Plus and …

My ZSE18 Motion Sensor is Offline in HomeSeer

Missing motion reports? Scenes failing to activate? This suggests a possible connectivity issue between the ZSE18 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE18 is unavailable, shows as offline, or is not reporting correctly. When connected to the hub through the standard Z-Wave mes…

My ZEN54 0-10V Dimmer is Offline in HomeSeer

If your ZEN54 is showing offline or is unresponsive to commands from the hub, try the troubleshooting steps below! When connected to the hub through the standard Z-Wave mesh, the ZEN54 has a range of up to 300 feet (line of sight). However, interference from large furniture, thick walls, and metal elements can reduc…

How to Add Your ZSE18 Motion Sensor to HomeSeer

The ZSE18 comes with two power options, the provided battery or the provided micro USB cable. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with inclusion or accessing the advanced settings of your device or the unit not properly d…

How to Access the Advanced Settings for the ZEN51 Dry Contact Relay on HomeSeer

Customize the external switch behavior, set smart bulb mode and more with the advanced settings options available for your ZEN51 Dry Contact Relay! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly simplifies device management and customization. If yo…

My ZEN30 Double Switch is Offline in HomeSeer

If your ZEN30 Double Switch is showing as unavailable, appears offline, or doesn't respond to commands via HomeSeer, follow the troubleshooting steps provided below. These steps can help identify and resolve common issues, ensuring your switch operates smoothly within your smart home system. When connected to the hu…

How to Access the Advanced Settings for ZEN14 Outdoor Double Smart Plug on HomeSeer

Set your adjustable timer to schedule your holiday lights to turn on and off. The ZEN14 Outdoor Double Smart Plug offers a variety of customization options to perfectly adjust it to your smart home preferences. Zooz products work best with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experienci…

scroll to top icon