Can't Add My ZEN73 On/Off Toggle Switch to SmartThings
If you're having trouble adding the ZEN73 to SmartThings, the next thing would be to try exclusion. The process of removing the device from SmartThings can be done even if it was never paired and will act as a reset to help configure the device. However, please note that exclusion before inclusion applies to the 700…
Can't Add My ZSE41 Open | Close XS Sensor to Home Assistant
If you're having trouble including your ZSE41 Open | Close Sensor to Home Assistant, begin by excluding the sensor. Your device can be excluded from Home Assistant even if it has never been successfully included. Exclusion acts as a soft reset to help with any configuration issues. To exclude the ZSE41 from Home Ass…
Can't Add My ZEN72 Dimmer to SmartThings
No need to panic if you aren't able to add the ZEN72 Dimmer to SmartThings. There are a few things we can try! If you're seeing inclusion issues with your dimmer, we recommend excluding the switch from the network before giving inclusion another go. Exclusion is a soft reset that can help if your device is experienc…
Can't Add My ZEN74 Toggle Dimmer to SmartThings
The best step to take if your ZEN74 Toggle Dimmer won't add, is to exclude it! Exclusion is recommended as the process can help with a variety of inclusion and configuration issues. Your ZEN74 didn't need to be previously included to be able to be excluded. However, please note that exclusion before inclusion applie…
Can't Add My ZEN76 S2 Switch to Hubitat
Get the ZEN76 paired to your hub in no time - but first, exclude it! The process serves as a soft reset to fix any inclusion or configuration issues, and can be done even if the ZEN76 Switch was never connected to your Hubitat network. You’ll want to make sure your Hubitat is also up-to-date with the version it’s ru…
Can't Add My ZEN77 S2 Dimmer to Home Assistant
ZEN77 Dimmer not pairing with Home Assistant? Let's try exclusion! Exclusion acts as a soft reset for the device and can actually help it pair and configure correctly. You can exclude any device, even if it's not included currently or was never added in the first place. You'll have your ZEN77 excluded in no time …
Can't Add My ZEN72 Dimmer Switch to Home Assistant
Not able to add the ZEN72 Dimmer to your Home Assistant network? Try exclusion! The ZEN72 Dimmer, or any other Z-Wave device, doesn't need to be included in the network in order to be excluded. The process will act as a soft reset and help with any inclusion or configuration issues. However, please note that exclusi…
Can't Add My ZEN73 Toggle Switch to Home Assistant
If your ZEN73 won't add to Home Assistant, then you need to try exclusion next. Exclusion acts as a soft reset to help with any inclusion and configuration issues and can be performed even if the ZEN73 Switch hasn't been included to Home Assistant. However, please note that exclusion before inclusion applies to the …
Can't Add My ZEN71 On/Off Switch to Home Assistant
If you're having trouble adding your ZEN71 to Home Assistant, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN71 to Home Assistant or another Z-Wave network before. However, please note that exclusion before inclusion applies to the 70…
Can't Add My ZEN71 On/Off Switch to SmartThings
ZEN71 Switch didn't pair on the first try? Let's try exclusion! Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been included; please factory reset the unit instead, then try inclusion again. The exclusion process is a kind of …
