Can't Connect My ZEN21 On/Off Switch to My Z-Wave System
The first thing to try is excluding the switch from your Z-Wave system; exclusion is like a soft reset: This is product is discontinued and replaced with ZEN71. What does that mean? A device doesn't need to be included to be able to excluded. Here's how to do it: 1. Bring your Z-Wave hub as close to the switch…
My ZEN21 On/Off Switch Works Manually but the Blue LED Indicator is Off
The LED indicator should go on when the switch is off and it should stay off when the switch is on by default. If it doesn't, here is what you can do. This is product is discontinued and replaced with ZEN71. What does that mean? Does your Z-Wave hub allow access to advanced settings and parameter input? If so, …
How to Connect your ZEN21 On/Off Switch to your Z-Wave System
Before including the switch to your network, confirm that it works manually without issue. This is product is discontinued and replaced with ZEN71. What does that mean? After you determine the switch works locally (just tap it on/off to verify), it's time to include the unit to your Z-Wave network! By "includin…
ZEN21 On/Off Switch & Compatible Hubs
Will the ZEN21 On Off Switch work with my hub? This is product is discontinued and replaced with ZEN71. What does that mean? The switch works great with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * 2GIG (no advanced settings or scene control) * ADT Pulse (no advanced sett…
Can My Zooz Light Switches Be Used With Tube Lights?
No Zooz switch should be connected to traditional CFL ballast tube lights. Ballast tube lights have huge power spikes at start up which can damage the switches immediately or over time. While the wattage may technically be within the device's specs, this type of load is too much for the switch to handle due to the …
ZEN21 On Off Switch Specs
Here are the technical details for the On/Off Switch ZEN21: This is product is discontinued and replaced with ZEN71. What does that mean? * Z-Wave Frequency: 908.42 MHz (US) * Power: 120 VAC, 60 Hz * Maximum Loads: 960W Incandescent, 150W LED and CFL bulbs, 1800W (15A) Resistive, 3A fan motors * Z-Wave R…
My ZEN21 On/Off Switch Shows Offline in SmartThings
If your switch is Unavailable or keeps dropping offline, this usually points to a connectivity issue. (This is a discontinued product, replacement model: ZEN71) A network repair will help refresh your mesh network's connections. See the steps below to run the repair: * Open your SmartThings app and locate y…
ZEN21 On/Off Switch VER. 4.01 Advanced Settings
Here is a full list of advanced settings (parameters) for ZEN21 On/Off Switch VER. 4.01 firmware: This is product is discontinued and replaced with ZEN71. What does that mean? On/Off Paddle Orientation Parameter 1: Choose if you want the upper paddle to turn the light on or turn the light off when tapped. Valu…
How to Access Advanced Settings for My ZEN21 On/Off Switch on SmartThings
With the latest transition to the lua platform , the old Groovy custom device handlers will now be unusable on SmartThings. Don't worry, we've created a new custom Edge driver for the ZEN21 Switch for the lua platform! Below are the instructions on how to install the new Edge driver. If you haven't added one before…
ZEN21 On Off Switch Change Log
Here are the updates and improvements we made to the ZEN21 switch model so far. This is product is discontinued and replaced with ZEN71. What does that mean? VER. 1.0 (released 6/2016) Original release. Hardware: * Included screwless wall plate * Did NOT include neutral jumper * Did NOT include 3-way funct…
