If your ZEN34 is paired but isn't responding to Z-Wave commands, then it could be out of range or experiencing some kind of connectivity issue. The hub may not have found the most efficient communication route to the ZEN34, especially if the device was paired near the hub and then moved away. Network repair can help…
Like any other Z-Wave device, the ZEN34 may need help being paired and exclusion is the first thing to try if inclusion didn't work. Exclusion acts as a soft reset to help the Remote Switch be recognized by Hubitat and can be done even if the remote hasn't been added to the network. Try these steps for removing y…
Here are the technical details and specs for the ZEN34 Remote Switch: * Z-Wave Frequency: US, CA, MX * Power: 2 x CR2032 batteries * Z-Wave Range: Up to 250 feet line of sight (or up to 1300 feet with Z-Wave Long Range enabled for ZEN34 800LR) * Operating Temperature: 32-104° F (0-40° C) * Installation: …
If you're having issues including your Remote Switch to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset: A device doesn't need to be included first to be able to be excluded. Here's how to do it: * In Home Assistant: open Settings > Devices and Services > Z-Wave JS > C…
Will my Z-Wave hub work with the ZEN34 Remote Switch? The Remote Switch was verified as compatible with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * Alarm.com (can trigger scenes, not individual devices) * Home Assistant (Z-Wave JS) * HomeSeer (Z-Wave Plus or Z-Wave JS Front …
There are a few reasons a device can drop offline its network or stop responding to commands - let's see what we can do to help. * The ZEN34 Remote Switch has a range of up to 250 feet line of sight - but this range can be shortened by interferences like glass or metal elements, thick walls, or large furniture. I…
Once your Remote Switch is added to Home Assistant, all of the advanced settings should display automatically. With the JS integration of Home Assistant , you should have access to all of its advanced settings once you've included the Scene Controller. If you aren't on the JS integration yet, Home Assistant current…
Frequently Asked Questions About the ZEN34 Remote Switch Find the answers to your questions quickly by searching key words! * Press the CTRL and F keys at the same time on your keyboard. A little box should pop up in your browser window. * Type in a key word in your question like "hub" or "compatible". You should…
All of the Z-Wave switches from Zooz support smart bulb mode. It allows you to control your smart bulbs wirelessly, without cutting power to them when the wall switch is off. Turn your smart lights on and off however best works for you – from the app, automatically, or by tapping the wall switch. There are also fully…
If your ZEN34 is having trouble, a factory reset could help with any configuration issues. If you've already given exclusion a try, and your Remote Switch is unresponsive to manual and Z-Wave control, then a factory reset is the next step. A hard reset will erase all custom settings and recorded activity, returning …