Can't Add My ZSE11 Q Sensor to My Z-Wave System
Excluding or removing the Q Sensor from your hub system can help with a variety of configuration issues. The process acts as a soft reset for the device and can be done even if the ZSE11 was never successfully included or a part of your Z-Wave network. 800 series only: Exclusion before inclusion applies to the 70…
Can't Add My Double Plug ZEN25 to Home Assistant
This is product is discontinued and replaced with the ZEN04 or ZEN15 . What does that mean? If you're having issues including your Double Plug to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset: A device doesn't need to be included first to be able to be excluded. Here's ho…
Can't Add My ZAC36 Valve Actuator to Home Assistant
Exclusion can be a helpful troubleshooting step if your ZAC36 is having issues pairing to your Home Assistant hub. The process acts as a soft reset to help with any configuration or inclusion issues. You can exclude the ZAC36, and any Z-Wave device, even if it hasn't been added to the network before. Exclusion Step…
Can't Add My ZEN26 On/Off Switch to Home Assistant
If you're having issues including your switch to Home Assistant, exclusion is the first thing to try. Exclusion is just a soft reset. A device doesn't need to be included first to be able to excluded: * In Home Assistant: open Settings > Devices and Services > Z-Wave JS > Configure * Click on Remove Devic…
Can't Add My ZSE11 Q Sensor to Home Assistant
ZSE11 sensor having trouble pairing with Home Assistant? Try exclusion! Exclusion acts as a soft Z-Wave reset that can be done even if a device hasn't been included to your Z-Wave network before. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. Exc…
Can't Add My ZEN25 Double Plug to Hubitat
This is product is discontinued and replaced with the ZEN04 or ZEN15 . What does that mean? Exclude to include? You would be surprised what might work to connect your ZEN25 to your hub. Exclusion serves as a gentle reset to fix various connection and configuration issues, even if the device was never paired s…
Can't Add My ZEN17 Universal Relay to My Z-Wave System
Having trouble adding the ZEN17 to your Z-Wave system? It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude bef…
Can't Connect My ZEN21 On/Off Switch to Home Assistant
If you're having issues including your switch to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset: This is product is discontinued and replaced with ZEN71. What does that mean? A device doesn't need to be included first to be able to excluded. Here's how to do it: * In Home …
Can't Add My ZEN76 S2 Switch to Hubitat
Get the ZEN76 paired to your hub in no time - but first, exclude it! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. ZEN76 Exclusion Steps * Open Hubitat in your Internet browser * Go to Devices * Click on + Add Device in the top right co…
Can't Add My Power Strip ZEN20 to Home Assistant
If you're having issues including your Power Strip to Home Assistant, exclusion is the first thing to try Exclusion is just a soft Z-Wave reset. A device doesn't need to be included first to be able to excluded. Exclusion Steps * In Home Assistant: open Settings > Devices and Services > Z-Wave JS > Configu…
