My ZEN21 On/Off Switch Shows Offline in SmartThings
If your switch is Unavailable or keeps dropping offline, this usually points to a connectivity issue. (This is a discontinued product, replacement model: ZEN71) A network repair will help refresh your mesh network's connections. See the steps below to run the repair: * Open your SmartThings app and locate y…
How to Access Advanced Settings for My ZEN15 Power Switch on SmartThings
SmartThings has transitioned to the new lua platform , and the older Groovy custom device handlers are no longer supported on SmartThings. We have created new custom Edge drivers specifically for the lua platform. Please follow the instructions on how to install the driver. If you haven't added one before, it's a s…
ZEN15 Power Switch & Compatible Hubs
Will the Power Switch ZEN15 work with my hub? The Power Switch works great with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * 2GIG (no advanced settings available) * ADT Pulse (no advanced settings available) * Alarm.com (no advanced settings available) * Almond (Securify) *…
How to Add Your ZEN27 Dimmer to SmartThings
Before moving on to Z-Wave set up, check that your dimmer works at 100% manually. Once you verify that it works well locally, it's time to add the dimmer to SmartThings. The switch will work with the out of the box; however, we recommend installing the lua Edge driver first to provide access to all the advanced fe…
How to Access Advanced Settings for My ZSE18 Motion Sensor on SmartThings
With the SmartThings transition to a new platform (the lua platform ), the original Groovy custom device handlers are no longer supported. We have created new custom Edge drivers specifically for the lua platform. Please follow the instructions below on how to install the driver. If you haven't added one before, it…
How to Access Advanced Settings for ZEN30 Double Switch on SmartThings
SmartThings is transitioning to a new platform (the lua platform ) which makes the old Groovy custom device handlers unusable, but you'll still be able to access your ZEN30's advanced settings. We created new custom Edge drivers for the lua platform. Below are the instructions on how to install and if you haven't a…
How to Access Advanced Settings for the ZEN72 Dimmer Switch on SmartThings
With SmartThings transitioning to a new platform (the lua platform ), the old Groovy custom device handlers will now be unusable. Make sure to install the new custom Edge driver for the ZEN72 Dimmer! Below are the steps for how to install and if you haven't added one before, it's an easy process that only takes a f…
How to Program Your ZEN34 Remote Switch on SmartThings
Start by ensuring the Edge driver is installed for the ZEN34. Once that's installed, you can add the device to your hub , and program it!. Here are a few tips on making it work. First, make sure your device was recognized correctly as the Zooz ZEN34 Remote Switch and displays with a remote control icon in the app…
How to Add Your ZEN15 Power Switch to SmartThings
Be sure to include your ZEN15 Power Switch to the network BEFORE connecting it to any device or appliance. Since it is officially integrated, you'll be able to control the ZEN15 Power Switch remotely out of the box. However, we recommend you have the new lua Edge driver added so you can access advanced settings an…
How to Add Your ZEN25 Double Plug to SmartThings
This is product is discontinued and replaced with the ZEN04 or ZEN15 . What does that mean? Follow the instructions below to set-up your ZEN25 Double Plug in no time! You'll need to install the lua Edge driver for the ZEN25 to be properly recognized. If you haven't added an Edge driver, don't worry! The drive…
