My ZEN30 Double Switch Shows Offline in Wink
Connectivity and range issues are common in the world of Z-Wave devices. Here are some things to try: Network Discovery should be the first thing.This is a feature in Wink's app that allows you to refresh the connections between hub and devices, and may help Wink find the most efficient route to your Double Switch:…
My ZEN30 Double Switch Shows Offline in Hubitat
There could be a range or configuration issue if your ZEN30 switch is displaying as "offline" in Hubitat A Z-Wave Repair could fix the issue. You’ll want to check that you have the latest version of Hubitat and the latest firmware update installed on your device. If you do, then you can use repair Z-Wave, to refresh…
What Lighting Fixtures And Electrical Loads Can I Control With Zooz Switches?
Zooz switches and dimmers are designed with smart lighting applications in mind. This means that most models can only be used with appropriate light fixtures. In this article, we'll go over some of the most popular questions around unsupported loads and types of fixtures that are safe to use with our switches. Always…
Can't Add My ZEN30 Double Switch to Vera
Exclusion should be your first move for all inclusion issues. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclu…
How to Add Your ZEN30 Double Switch to Wink
Control your Double Switch's light dimmer and on/off relay separately or together in the Wink app, or add the device to custom Robots. While you're able to take advantage of the Double Switch's most important functionality, remote control and monitoring of the dimmer and on/off relay, Wink's interface currently does…
My ZEN30 Double Switch Shows "Can't Detect Device" in Vera
The first thing to try is updating neighbor nodes. This particular error message can indicate a connectivity, range, or configuration issue, so Updating Neighbor Nodes can help.This is a useful feature in your Vera interface that will help Vera find the most efficient route to your Double Switch after you've confi…
Can't Add My ZEN30 Double Switch to Wink
Exclusion is the first thing to try. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have bee…
My ZEN30 Double Switch is Unresponsive to Home Assistant
Is your Double Switch working manually but you're unable to control it via Home Assistant? Here's what to try if it goes offline or is unresponsive to Z-Wave commands: Your Double Switch is a Z-Wave Plus device that has range of 100 feet (line of sight). With that said, interferences like large furniture, thick wall…
Can't Add My ZEN30 Double Switch to Home Assistant
You've confirmed your Double Switch works well manually from both the dimmer and relay, but you're having issues including it to Home Assistant. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion ap…
How to Add Your ZEN30 Double Switch to Vera
Once you've checked that the ZEN30 works 100% of the time when controlled manually, let's get it set up with your Vera system. * Select the Devices tab in your Vera app. Then click on the gray " + Add Device " button * Choose Generic Z-Wave Device from the device list * Tap the UPPER paddle on the dimmer 3 ti…
