Zooz ZEN71, ZEN72, and ZEN32 switches are compatible with 5-way installations only if one of the boxes has direct access to power and load (connection to the light). See the diagram below illustrating 5-way wiring for these models. In general, we recommend using the S2 models ( ZEN73, ZEN74, ZEN76, or ZEN77 for larg…
If your ZEN32 Scene Controller isn't responding to Z-Wave commands, it could indicate a range or connectivity issue. The Scene Controller has a range of up to 500 feet (line of sight) and uses the latest 700 series Z-Wave chip. Even so, the range is determined by the specific structure of your home and the strength …
If your ZEN32 is included to SmartThings, but shows as offline or isn't responding to Z-Wave commands, then it could be out of range or experiencing some kind of connectivity issue. It's possible the hub hasn't found the most efficient route to reach the ZEN32 in it's target location. Network repair can help the hub…
By default, the LED indicators on the ZEN32 buttons will be off when they are on, and on when the buttons are off. If you're not seeing the LEDs light up at all, but still able to control any load that is connected to the relay or programmed to the buttons, then it's possible you'll need to change some settings. …
The ZEN32 Scene Controller can be customized in a lot of ways! Change the settings of LED indicator modes, colors, and brightness levels, as well as many other features of your Scene Controller. Check out the full settings available for the ZEN32 here . Unfortunately, Vera doesn't currently support the scene contr…
The Scene Controller can currently support direct association on Vera hubs! For now, the ZEN32 buttons can only be programmed via direct association to control other devices in the Vera interface since scene control is not yet supported with Zooz switches. To control other Z-Wave devices, they would need to be added…
You can test the range of your ZEN32 Scene Controller straight from the device. Just follow the steps below to see if you have good Z-Wave coverage in the location of your switch. Hold the relay button down for 20 seconds until the LED indicator turns solid red, then within 2 seconds click button 4 to enter range te…
The ZEN32 Scene Controller is an awesome addition for any smart home! If you're looking to have the ZEN32 match your wall plates, we would recommend getting Leviton white wall plates , commonly found in most hardware stores. The ZEN32 Scene Controller is available in white and light almond. Find the light almon…
If you're having trouble adding the ZEN32 to your Home Assistant network then you should try excluding it first! The process acts as a soft reset to help with any configuration or inclusion issues. You can exclude the ZEN32, and any Z-Wave device, even if it hasn't been added to the network before. Use these step…
The ZEN32 Scene Controller is not fully supported by Vera at the moment. While you'll be able to use it as a light switch (connected to the main button), the only way to assign actions to the small remote control buttons is now through direct association. The limitation with direct association programming is that yo…