You've successfully installed and included your ZEN55 Smoke & CO Detector Bridge, but it's offline or unresponsive to Z-Wave commands? Give the troubleshooting steps below a try! Range is determined by the individual structure of your home and the strength of your mesh network; sometimes, interference like metal, s…
Having trouble including your ZEN55 to the Z-Box? Let's start simple: give the exclusion process a try! It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the …
Connectivity issues? Is your ZEN55 Smoke & CO Detector Bridge included and configured but showing offline and is unresponsive to commands from the hub? The best thing to try is running a network heal! The exact range for any Z-Wave device is determined by the specific structure of your home and the strength of your …
Unexpected issues with the ZEN55? If you've tried exclusion, but are still having issues, try a factory reset. A factory reset will restore the ZEN55 to factory settings and remove it from your hub. When to perform a factory reset: * You have tried to exclude the device from your network and it has not resol…
Having an issue including your new ZEN55 Smoke & CO Detector Bridge? Check that you have the lua Edge driver installed for the ZEN55 , to ensure the device will be correctly recognized and configured on SmartThings. Once you have verified that the proper driver is installed, you will want to start by excluding the …
Struggling with connectivity issues? Your ZEN55 Smoke & CO Detector Bridge is included to SmartThings but it's showing offline? Let's rule out any potential range or connectivity issues first. The best place to start is with the Network Repair feature in the SmartThings app to help refresh your mesh network connecti…
Having issues getting your ZEN55 Smoke & CO Detector Bridge included to Hubitat? Let's start by excluding the device first. Exclusion is a simple procedure that can be done even if the device has never been included to a hub. It is simply a soft Z-Wave reset for the device, and helps to resolve any connectivity or c…
Inclusion is fast and easy with the Z-Box! You don't need any extra device handlers or drivers here! The ZEN55 Smoke & CO Detector Bridge will be recognized correctly on the Z-Box, as it is fully integrated. Simply follow the instructions in the manual to install and power the device, then follow the steps below to a…
The advanced settings provide the ability to adjust and fully customize your ZEN55 DC Signal Sensor! The ZEN55 Sensor is fully integrated with the latest JS integration of Home Assistant , so you should have access to all of its advanced settings as long as you're running version 0.1.81 or higher. If you aren't on …
Ensure your new ZEN55 Smoke & CO Detector Bridge works well in your installation! * Use with any standard interconnect smoke and/or CO alarms. * Always turn off the power at the breaker before handling the wiring, this is a 120 V high-voltage installation. * The last detector in series will be the one that on…