My ZEN14 Outdoor Double Plug Shows Offline in SmartThings
A device that shows as offline or unavailable suggests a range or connectivity issue. The first step is a to refresh your mesh's network connections via a network repair: * Open your SmartThings app and locate your SmartThings hub under Devices. Tap the hub to see the device details. * Tap the three dots in the…
How to Use Your ZEN71 On/Off Switch With Smart Bulbs On SmartThings
The ZEN71 is the recommended On/Off switch for standard on/off smart bulb control on SmartThings. Please ensure that your smart bulbs are integrated to and controllable from the SmartThings app. Here is a quick guide on how to install and program the device to get the most out of your smart lighting experience. If yo…
How to Add Your ZEN54 0-10 V Dimmer to SmartThings
Is your ZEN54 0-10V Dimmer installed and powered? Let's get it included to SmartThings! The process is simple; just follow the easy steps below to have your 0-10V Dimmer included to SmartThings. You'll be able to control the device connected to your ZEN54 from the app, create on/off schedules for it and use it in mor…
Can't Add My ZEN54 0-10V Dimmer to SmartThings
Inclusion troubles? Please start by ensuring you have the lua Edge driver installed for the ZEN54 , in order for the device to be correctly recognized and configured on SmartThings. If you have the driver installed, give exclusion a try before including the ZEN54. The device can be excluded at any time, even if it …
How to Program Your ZEN37 Wall Remote on SmartThings
Once you've added the device to your hub with the correct Edge driver , it's time to program it. The Edge driver is required to program the ZEN37 Wall Remote on SmartThings. Here are a few tips on making it work. First, make sure your device was recognized correctly as the Zooz ZEN37 Wall Remote and displays with …
How to Add Your ZEN37 Wall Remote to SmartThings
Before you include the device, you will need to install the Edge driver to have the ZEN37 Wall Remote properly recognized on SmartThings. Once the driver is installed, follow the simple steps below to include the device. We recommend the below method as the most efficient way to add any 800 series device that supp…
How to Access Advanced Settings for My ZEN53 DC Motor Controller on SmartThings
To ensure the ZEN53 is properly recognized on SmartThings, you'll need to install the custom Edge driver for the device. We've included the instructions below on how to install the driver; if you haven't added one before, it's an easy process that only takes a few minutes! It will let you customize all the advanced …
How to Access Advanced Settings for My ZEN54 0-10 V Dimmer on SmartThings
Let's get the custom Edge driver installed to ensure your ZEN54 0-10V Dimmer is properly recognized on SmartThings! If you haven't added one before, it's an easy process that only takes a few minutes! It will let you customize all the advanced settings for the ZEN53 DC Motor Controller. We've included the instructio…
Can't Add My ZEN14 Outdoor Double Plug to SmartThings
Are you having issues including the Double Plug to SmartThings? Give exclusion a try! Exclusion acts as a soft reset for the device and can even be done even if your ZEN14 was never added to the network. The process can help with any inclusion or configuration issues. Here are the steps to remove the ZEN14 from t…
How to Add Your ZEN05 Outdoor Plug to SmartThings
Add your Outdoor Plug to SmartThings in a few easy steps. You'll be able to control the device connected to your plug from the app, create on/off schedules for it and use it in more complex automations. If you have your smart speaker connected to SmartThings, you'll also be able to control the plug with voice command…
