Having trouble sending Z-Wave commands to your ZEN76 Switch? Here's what you can do. Your switch has a range of up to 500 feet (line of sight). However, interferences like large furniture, thick walls, and metal elements can still shorten its range. Ultimately range is determined by the specific structure of your ho…
We designed Zooz switches so that you could connect them to regular mechanical on/off switches in 4-way installations to save time and money. But in certain scenarios, you may want to use multiple smart switches in a 4-way. NEVER connect 3 Zooz switches together according to the diagrams in the user manual which cove…
If your switch works well manually but Z-Wave control isn't working, it may be a connectivity or range issue. Your S2 Switch has range of up to 500 feet (line of sight). However, range can be shortened by interferences like metal and glass elements, large furniture, and thick walls. Ultimately range is determined by…
Let's start by excluding the switch. It may sound counter-intuitive, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. Here's how to do it: 1. Bring your Z-Wave hub as close to the switch as possible 2. Put your Z-Wave controller into exclusion mode 3. Tap the LOWE…
Zooz switches and dimmers are designed with smart lighting applications in mind. This means that most models can only be used with appropriate light fixtures. In this article, we'll go over some of the most popular questions around unsupported loads and types of fixtures that are safe to use with our switches. Always…
Trouble keeping your ZEN76 Switch connected? Let's try to repair the mesh network! Your SmartThings hub has many useful features, including one called Repair Z-Wave Network . A network repair helps refresh your SmartThings network's connections and helps the hub find the most efficient communication routes to each …
Get the ZEN76 paired to your hub in no time - but first, exclude it! The process serves as a soft reset to fix any inclusion or configuration issues, and can be done even if the ZEN76 Switch was never connected to your Hubitat network. You’ll want to make sure your Hubitat is also up-to-date with the version it’s ru…
After testing your switch to verify it's working manually, let's include it to your Z-Wave system. We call it "inclusion" but there are many words for it depending on the system you're using. Inclusion is just the process of adding or pairing a device to your Z-Wave system. Here's how to include your ZEN76 Switch…
Include the ZEN76 Switch to your Vera network in a few easy steps! * Select the Devices tab in your Vera app. Then click on the gray " + Add Device " button * Choose Generic Z-Wave Device from the device list * Tap the UPPER paddle 3 times quickly (The LED indicator should flash in blue to confirm it has si…
Can't add the ZEN76 S2 Switch to SmartThings? Don't panic - just exclude! If you're seeing inclusion issues with your ZEN76 switch, we recommend excluding it from the network first before giving inclusion another try. Your ZEN76 doesn't need to be included in SmartThings in order to be excluded. The process will act…