Flickering lights? It could indicate a driver incompatibility between the bulb and dimmer. For the ZEN77 VER 3.0, we have updated to TRIAC as the executive element, which is a leading-edge driver. If your bulb uses MOSFET (trailing-edge) this can cause flickering. You'll want to ensure your lights use the same dimmi…
Why is there a 15W / 20W minimum load required for some of our dimmers? Our recommendation is to have at least 15 Watts of load connected to your Zooz ZEN22, ZEN24, ZEN72, ZEN74, and ZEN77 VER 3.0/4.0 dimmers even though chances are the switch will work just fine with a single LED bulb as well. It's quite random how…
While Zooz switches cannot be directly wired to other smart switches or electronic add-on switches, you can make two Zooz switches work together using remote Z-Wave control. Remember, always wire your Zooz switches according to the appropriate diagram from the manual for the model you're installing. Zooz switches in…
SmartThings is slowly transitioning from the legacy groovy platform to the new lua platform . This creates new challenges for seamless integration as well as access to key and advanced features of our devices. As usual, we're committed to providing the best possible experience to all of our customers, regardless of …
Here is a list of updates we made to the ZEN77 700 Series S2 Dimmer so far: VER. 1.0 (released 12/2020) Original release Firmware: 1.02 * Central scene triggers for up to 10 scenes or devices * Smart bulb mode (disable relay) * Programmable double and single click behavior * Night light mode (press and hold t…
Frequently Asked Questions About Zooz Light Switches & Dimmers Find the answers to your questions quickly by searching key words! * Press the CTRL and F keys at the same time on your keyboard. A little box should pop up in your browser window. * Type in a key word in your question like "hub" or "compatible". You …
You can wire your Zooz S2 switches in a 4-way set-up if one of the boxes has direct connection to power and neutral. Load and line can be located in separate boxes, that's OK! How do you check for power and neutral? The easiest way is to look for a black wire bundle and white wire bundle in the back of your multi-ga…
You may have noticed our Zooz light switches line has expanded. We just love updating and upgrading products for you! So what's the difference between the new 700/800LR series switches and the 500 series models? Here is a short list of upgrades we implemented in the 700/800LR series models: * 700/800 series Z-W…
A 3-way installation is a 2-point control set-up where you can control your lights from 2 different switches. The S2 smart switches are perfect for that use and feature a patented solution that makes multi-way wiring fast and easy. Just locate the box with power and neutral and install the device according to the app…
Don't install your Zooz switches if you're not absolutely sure that you have identified all of your wires correctly. Safety first! It's always best to consult a licensed electrician to complete the installation if you have any doubt about the process. Improper connections may cause personal injury and equipment dama…