Able to pair your ZEN77 to Home Assistant, but it's otherwise unresponsive? It could be a connectivity or range issue. The range of your ZEN77 Dimmer is up to 500 feet line of sight, but it can still experience connectivity issues with interferences like large furniture, thick walls, and metal elements shortening it…
The Z-Box Hub makes it easy to add an action to any of the central scene triggers with handy shortcuts and a powerful scene creation tool. Here is how to program multi-tap triggers for your switches in the Z-Box Hub interface: 1. Make sure you're logged in to the WEB UI with local connection (same wifi network as y…
ZEN77 Dimmer showing offline in SmartThings? Give network repair a try! You can find a neat feature called Repair Z-Wave Network right in your SmartThings app! A network repair will help refresh your mesh network's connections and help the hub find the most efficient communication route to the device. After all, i…
We designed Zooz switches so that you could connect them to regular mechanical on/off switches in 4-way installations to save time and money. But in certain scenarios, you may want to use multiple smart switches in a 4-way. NEVER connect 3 Zooz switches together according to the diagrams in the user manual which cove…
Zooz switches and dimmers are designed with smart lighting applications in mind. This means that most models can only be used with appropriate light fixtures. In this article, we'll go over some of the most popular questions around unsupported loads and types of fixtures that are safe to use with our switches. Always…
Can't add the ZEN77 Dimmer to Hubitat? Maybe you need to exclude it first. Removing your ZEN77 from Hubitat first can help fix any problems it may be having with inclusion, even if it’s never been included to a hub. The app will simply confirm an “unknown” device was excluded. Before giving the process a try, check …
Exclusion is the best troubleshooting step for any inclusion issues. If you aren't able to include your ZEN77 dimmer to SmartThings, we recommend excluding it from the network first. The process will act as a soft reset to help with any configuration issues, and can be done even if the ZEN77 wasn't in the network be…
Have your ZEN77 Dimmer added to your Vera network in no time! * Select the Devices tab in your Vera app. Then click on the gray " + Add Device " button * Choose Generic Z-Wave Device from the device list * Tap the UPPER paddle 3 times quickly (The LED indicator should flash in blue to confirm it has signal …
ZEN77 Dimmer not pairing with Home Assistant? Let's try exclusion! Exclusion acts as a soft reset for the device and can actually help it pair and configure correctly. You can exclude any device, even if it's not included currently or was never added in the first place. You'll have your ZEN77 excluded in no time …
Use our easy steps to quickly access all of your ZEN77's advanced features, like auto turn-off timer and ramp rate control. You'll want to follow the instructions below to make changes to any setting for your ZEN77 S2 Dimmer in your Vera interface; we used on/off status recovery as an example, but the same steps a…