Zooz 500 Series to 800 Series Switch Transition Guide
With the launch of our new 800 Series switches, you’ll enjoy the latest Z-Wave Long Range technology, better wireless performance, and updated designs. This guide will help you smoothly upgrade your 500 Series switches to their 800 Series counterparts by providing wiring notes, load ratings, size differences, and chi…
My ZEN24 Toggle Dimmer Switch Shows Offline in Hubitat
This is product is discontinued and replaced with the ZEN74 . What does that mean? Range or configuration issues usually cause the ZEN24 switch to appear as “offline” in Hubitat. You can try fixing the problem with a simple Z-Wave Repair. You’ll need to check if your Hubitat platform is up-to-date first. Then, yo…
Recommended Accessories for Your ZEN24 Dimmer Toggle Switch
This is product is discontinued and replaced with the ZEN74 . What does that mean? Accessories are important to making your installation look its best. What tools should I have for the installation? We recommend reading the instructions included with your switch closely and gathering the tools you'll need …
Can't Add My ZEN24 Toggle Dimmer Switch to Hubitat
This is product is discontinued and replaced with the ZEN74 . What does that mean? If your ZEN24 is having difficulties connecting to your hub, you may need to exclude it. Excluding is a simple process that acts as a soft reset to help with various inclusion and configuration issues. It can be done even if your Z…
Can't Add the ZEN24 Dimmer to Home Assistant
This is product is discontinued and replaced with the ZEN74 . What does that mean? If you're having issues including your dimmer to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset. A device doesn't need to be included first to be able to be excluded. Exclusion Steps * In Home…
How to Access Advanced Settings for the ZEN24 Dimmer on Home Assistant
This is product is discontinued and replaced with the ZEN74 . What does that mean? Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant. If you're experiencing issues with accessing the advanced settings of your ZEN24 we would recommend first updating to the JS integrati…
How to Change the Advanced Settings for Your ZEN24 Dimmer in Vera
This is product is discontinued and replaced with the ZEN74 . What does that mean? You can adjust toggle control by changing parameters in your Vera interface. Newer ZEN24 firmware versions will be able to adjust ramp rate. Unfortunately, Vera doesn't currently support the scene control (multi-tap) functionali…
How to Access Advanced Settings for ZEN24 Toggle Dimmer Switch on Hubitat
This is product is discontinued and replaced with the ZEN74 . What does that mean? You should have access to the advanced settings from device view in Hubitat since the ZEN24 is officially integrated. You can install a custom device driver for the switch if you don’t see all the settings available. Your hub needs…
My ZEN24 Dimmer Shows Offline in Wink
This is product is discontinued and replaced with the ZEN74 . What does that mean? If you've added your dimmer and see the Offline error in your Wink app, here's what to try: Give Network Discovery a go . This is a feature in Wink's app that allows you to refresh the network, and may help Wink find the most ef…
My ZEN24 Dimmer is Unresponsive to My Z-Wave System
This is product is discontinued and replaced with the ZEN74 . What does that mean? If your dimmer works well manually but Z-Wave control isn't working, it may be a connectivity or range issue. Your Zooz dimmer is a Z-Wave Plus device that has range of 100 feet (line of sight). However, range can be shortened by i…
