Can't Add My ZSE18 Motion Sensor to SmartThings
Inclusion issues got you down? Here's what to try: Exclusion is the next thing to try. Exclusion is a soft reset that helps with a variety of configuration issues. Even if your sensor was never included to SmartThings, you can still exclude the device. 800 series only: Exclusion before inclusion applies to the 700 …
ZEN21 On/Off Switch & Compatible Hubs
Will the ZEN21 On Off Switch work with my hub? This is product is discontinued and replaced with ZEN71. What does that mean? The switch works great with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * 2GIG (no advanced settings or scene control) * ADT Pulse (no advanced sett…
How to Use the ZEN16 MultiRelay as a Sprinkler Controller on SmartThings
Schedule and manage your sprinkler system from SmartThings with the ZEN16 MultiRelay: use it to automate up to 3 zones! The below instructions describe a Z-Wave-only control system. Do NOT connect your existing timer to the Sw inputs on the MultiRelay. Here is how you can use your MultiRelay as a multi-zone sprinkle…
How to Access Advanced Settings for ZEN17 Universal Relay on SmartThings
SmartThings is transitioning to a new platform (the lua platform ) which makes the old Groovy custom device handlers unusable. Don't worry! You can still access your device's advanced settings! We created new custom Edge drivers for the lua platform. Below are the instructions on how to install and if you haven't a…
Can't Add My ZEN24 Dimmer Switch to SmartThings
This is product is discontinued and replaced with the ZEN74 . What does that mean? Inclusion issues are usually no big deal. Here's where to start: The ZEN24 dimmer will work with SmartThings out of the box, but we recommend you add the lua Edge driver to access the advanced settings. If you're seeing inclusion…
How to Access Advanced Settings for ZSE11 Q Sensor on SmartThings
With the SmartThings transition to a new platform (the lua platform ), the original Groovy custom device handlers are no longer supported. We have created new custom Edge drivers specifically for the lua platform. Please follow the instructions below on how to install the driver. If you haven't added one before, it…
ZEN20 Power Strip & Compatible Hubs
Will the ZEN20 Power Strip work with my hub? Last time we checked, the ZEN20 Power Strip worked great with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * Fibaro Home Center 2 * Fibaro Home Center Lite * Home Assistant * HomeSeer (Z-Wave Plus or Z-Wave JS Front-End) * Hubitat …
Can't Add My ZEN30 Double Switch to SmartThings
Let's try excluding the Double Switch from the system. First, you'll want to install the custom driver for the ZEN30 Double Switch. The instructions can be found here . It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that e…
How to Access Advanced Settings for My ZEN23 On/Off Switch on SmartThings
This is product is discontinued and replaced with ZEN73 . What does that mean? With the latest transition to the lua platform , the old Groovy custom device handlers will no longer be supported on SmartThings. No worries, we've created a new custom Edge driver for the ZEN23 Switch for the lua platform! We've inc…
My ZEN23 On/Off Switch Shows Offline in SmartThings
This is product is discontinued and replaced with the ZEN73 . What does that mean? As long as your switch works fine manually, the Unavailable error usually indicates a range or connectivity issue. Let's try to figure this out: You will need to perform a network repair to refresh your mesh network's connections…
