Is your ZSE41 Open | Close XS Sensor offline or unresponsive to Z-Wave commands? Try the steps listed below: Sometimes, objects like metal elements and thick walls can cause interference with the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If yo…
Having an issue including your ZSE41 Open | Close XS Sensor? Let's begin by excluding the unit. Unpairing, disconnecting, and removing are all ways to refer to exclusion. This is a soft reset that can assist with a variety of configuration or connectivity issues. 800 series only: Exclusion before inclusion applie…
So you have your ZSE41 Open | Close sensor installed and included to the hub, but you're not seeing accurate reports? Does your sensor seem to be stuck on open or closed status, or does it seem to be missing reports? We've got you covered with the best troubleshooting steps you can take before reaching out to our sup…
Inclusion issues aren't unusual in the world of Z-Wave, but they can be solved! Give exclusion a try. Even if your Open|Close XS Sensor was never successfully added to SmartThings, exclusion is a kind of soft reset. It can helps with a variety of inclusion and configuration issues. 800 series only: Exclusion befo…
Pairing your ZSE41 XS Sensor is easy! Here are the steps for adding the ZSE41 to Vera: * Power the ZSE41 Sensor up. * Select the Devices tab in your Vera app. Then click on the gray " + Add Device " button. * Choose Generic Z-Wave Device from the device list * Press and release the Z-Wave button 3 times a…
If you're having trouble including your ZSE41 Open | Close Sensor to Home Assistant, begin by excluding the sensor. Your device can be excluded from Home Assistant even if it has never been successfully included. Exclusion acts as a soft reset to help with any configuration issues. To exclude the ZSE41 from Home Ass…
Hubitat will recognize your ZSE41 Sensor out of the box! If the settings are not showing up for you right away, you'll want to confirm your Hubitat hub is on the latest platform version. The ZSE41 is in a beta release so there may also be a firmware update available for the device in the near future. Once updated, a…
Including a device to your Z-Wave system is also called adding or pairing. You'll need to include your ZSE41 sensor to your network before mounting it in its final location. To auto-include your ZSE41 Open | Close XS Sensor: * Put your Z-Wave hub into inclusion/pairing mode (see your hub's manual for instruct…
Customize the ZSE41 to your needs via the advanced settings! The ZSE41 sensor is integrated with the latest JS integration of Home Assistant , so you should have access to all of its advanced settings once included. If you aren't on the JS integration yet, Home Assistant currently recommends handling Z-Wave devices…
The LED indicator for the ZSE41 Open | Close Sensor should flash for around 10 seconds once the battery tab has been removed from the device. Does the LED not flash? Is the ZSE41 unresponsive to commands? Try the steps below to resolve the issue. First, double check that the battery is inserted in the sensor corre…